AI Governance Analyst

MCI; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

MCI is seeking an analytical AI Governance Analyst to establish, maintain, and strengthen governance frameworks for responsible AI use across the organization. The role focuses on policy management, risk assessment, monitoring, and advisory support to legal, compliance, security, and AI teams.

Responsibilities include developing governance frameworks, documenting controls, and promoting responsible AI practices while staying current with evolving regulations and standards.

Qualifications

• Bachelor's degree in a related field; minimum 3 years in governance, risk, compliance, audit, information security or related disciplines.
• Experience evaluating AI governance frameworks, controls, and policies.
• Ability to interpret regulations and translate requirements into practical controls.
• Strong report-writing and documentation skills.
• Experience engaging stakeholders across legal, compliance, security and AI teams.

Responsibilities

• Support the development and implementation of AI governance frameworks.
• Assist in developing AI policies, standards, and governance procedures.
• Maintain governance documentation and control frameworks.
• Support the implementation of responsible AI practices and monitor adherence.
• Provide oversight of AI governance activities and prepare leadership reports.
• Collaborate with stakeholders and promote awareness of responsible AI practices.
• Stay informed on evolving AI regulations and industry standards.

Skills

Analytical thinking

Regulatory interpretation

Stakeholder engagement

Communication skills

Audit & controls

Policy writing

Education

Bachelor's Degree in Business

Bachelor's Degree in Risk Management

Bachelor's Degree in Information Systems

Bachelor's Degree in Law

Bachelor's Degree in Compliance

Bachelor's Degree in Information Technology

Bachelor's Degree in Data Science

Job description

MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries and regions.

Role Overview

We are seeking an analytical and detail‑oriented AI Governance Analyst to establish, maintain, and strengthen governance frameworks that support the responsible, secure, and compliant use of AI technologies across the organization.

AI Governance & Policy Management

• Support the development and implementation of AI governance frameworks.
• Assist in developing AI policies, standards, and governance procedures.
• Maintain governance documentation and control frameworks.
• Support the implementation of responsible AI practices.
• Monitor adherence to governance requirements across AI initiatives.

Risk Assessment & Compliance

• Help identify and manage risks associated with AI technologies.
• Conduct AI risk assessments and impact analyses.
• Support compliance reviews and regulatory assessments.
• Monitor emerging AI regulations and industry standards.
• Recommend mitigation strategies for identified risks.

Monitoring & Reporting

• Provide oversight and visibility into AI governance activities.
• Track governance metrics and compliance indicators.
• Prepare reports for leadership and governance committees.
• Support governance audits and review processes.
• Maintain records of governance assessments and findings.

Stakeholder Engagement & Advisory

• Collaborate with stakeholders across the organization.
• Partner with legal, compliance, security, and AI teams.
• Provide guidance on governance requirements and controls.
• Support governance reviews during project delivery.
• Promote awareness of responsible AI practices.

Continuous Improvement & Industry Research

• Contribute to the maturity of AI governance programs.
• Stay informed about evolving AI regulations and best practices.
• Evaluate governance frameworks and methodologies.
• Recommend improvements to governance processes.
• Support organizational AI governance initiatives.

Qualifications

• Bachelor's Degree in Business, Risk Management, Information Systems, Law, Compliance, Information Technology, Data Science, or a related field.
• Minimum 3 years of experience in governance, risk, compliance, audit, information security, or related disciplines.
• Understanding of AI, machine learning, and Generative AI concepts.
• Knowledge of governance, risk management, and compliance frameworks.
• Experience conducting assessments, audits, or compliance reviews.
• Strong analytical and critical‑thinking abilities.
• Experience documenting policies, procedures, and standards.
• Ability to interpret regulations and translate requirements into practical controls.
• Strong stakeholder engagement and communication skills.
• Excellent report‑writing and documentation abilities.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities in a dynamic environment.

Nice to Have

• Experience supporting AI governance or responsible AI programs.
• Knowledge of emerging AI regulations and standards.
• Experience within regulated industries.
• Familiarity with privacy, security, and data governance frameworks.
• Certifications in governance, risk, compliance, or auditing.
• Experience working with AI development teams.
• Knowledge of model risk management methodologies.
• Exposure to enterprise AI transformation initiatives.

Physical Requirements: The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. Occasional movement within the office, reaching, lifting up to forty (40) pounds, and operating standard office equipment (computer, phone, copier, printer) may be required.

Location & Employment

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Equal Employment Opportunity

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.