AI Agent Developer

MCI; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

MCI in the United States seeks an innovative AI Agent Developer to design autonomous agents that automate tasks, orchestrate workflows, and enhance business operations using Large Language Models, enterprise data, and external applications to deliver intelligent outcomes.

You will build scalable, reliable agent solutions, integrate with APIs and cloud platforms, ensure performance and security, and contribute to governance and best practices while collaborating across teams.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, or a related field.
• Minimum 3 years of software development experience.
• Experience building AI-powered applications, intelligent systems, or workflow automation solutions.
• Strong proficiency in Python and API development.
• Understanding of Large Language Models (LLMs) and Generative AI technologies.
• Experience integrating applications through APIs, web services, and third‑party platforms.
• Knowledge of agent architectures, orchestration frameworks, and automation concepts.
• Experience designing scalable and maintainable software solutions.
• Understanding of prompt engineering principles and AI workflow design.
• Familiarity with cloud platforms and deployment environments.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Excellent collaboration and communication abilities.

Responsibilities

• AI Agent Design & Development: Develop intelligent agents that perform tasks, execute workflows, and interact with business systems.
• Integration & Workflow Automation: Enable seamless interaction between AI agents and enterprise systems; build automated workflows across platforms.
• Performance Optimization & Reliability: Ensure agents operate efficiently, monitor performance, conduct testing and troubleshooting.
• Governance, Security & Compliance: Implement safeguards, ensure compliance and maintain documentation and procedures.
• Innovation & Continuous Improvement: Evaluate emerging agent frameworks, research AI automation approaches, and share best practices.

Skills

Python

API development

LLMs

Generative AI

Cloud platforms

Troubleshooting

Collaboration

Education

Bachelor's degree in CS or related field

Tools

Docker

Kubernetes

OpenAI Agents

CrewAI

LangGraph

AutoGen

Job description

Job Overview

We are seeking an innovative AI Agent Developer to design and build intelligent AI agents capable of automating tasks, orchestrating workflows, and enhancing business operations. The role focuses on creating autonomous and semi‑autonomous systems that leverage Large Language Models, enterprise data, and external applications to deliver intelligent outcomes. The successful candidate will drive the next generation of AI‑powered automation by developing scalable, reliable, and business‑focused agent solutions.

Key Responsibilities

• AI Agent Design & Development
  • Develop intelligent agents that perform tasks, execute workflows, and interact with business systems.
  • Design and build autonomous and semi-autonomous AI agents.
  • Develop agent logic, memory, reasoning, and planning capabilities.
  • Create agent workflows that automate complex business processes.
  • Support multi-agent collaboration and orchestration solutions.
• Integration & Workflow Automation
  • Enable seamless interaction between AI agents and enterprise systems.
  • Integrate agents with APIs, databases, and business applications.
  • Build automated workflows across multiple platforms and technologies.
  • Develop reusable tools and services that support agent functionality.
  • Support enterprise-wide AI automation initiatives.
• Performance Optimization & Reliability
  • Ensure AI agents operate efficiently, accurately, and reliably.
  • Monitor agent performance and execution outcomes.
  • Conduct testing, validation, and troubleshooting activities.
  • Improve response quality, reliability, and task completion rates.
  • Optimize agent workflows for scalability and efficiency.
• Governance, Security & Compliance
  • Support the responsible deployment of AI agent solutions.
  • Implement safeguards and controls for agent operations.
  • Ensure compliance with organizational security requirements.
  • Maintain documentation, standards, and operational procedures.
  • Support AI governance and risk management initiatives.
• Innovation & Continuous Improvement
  • Drive innovation within AI agent development practices.
  • Evaluate emerging agent frameworks and technologies.
  • Research new approaches to AI automation and orchestration.
  • Recommend enhancements to existing agent architectures.
  • Contribute to AI best practices and knowledge-sharing initiatives.

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, or a related field.
• Minimum 3 years of software development experience.
• Experience building AI-powered applications, intelligent systems, or workflow automation solutions.
• Strong proficiency in Python and API development.
• Understanding of Large Language Models (LLMs) and Generative AI technologies.
• Experience integrating applications through APIs, web services, and third‑party platforms.
• Knowledge of agent architectures, orchestration frameworks, and automation concepts.
• Experience designing scalable and maintainable software solutions.
• Understanding of prompt engineering principles and AI workflow design.
• Familiarity with cloud platforms and deployment environments.
• Strong troubleshooting, analytical, and problem‑solving skills.
• Excellent collaboration and communication abilities.

Nice to Have

• Experience with CrewAI, LangGraph, AutoGen, OpenAI Agents, or similar frameworks.
• Experience implementing Retrieval‑Augmented Generation (RAG) architectures.
• Knowledge of vector databases and semantic search technologies.
• Experience with workflow automation platforms.
• Familiarity with Docker, Kubernetes, and containerized deployments.
• Understanding of AI governance and responsible AI principles.
• Experience building multi‑agent systems.
• Exposure to MLOps and AI operations practices.

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Locations

• Must be authorized to work in the country where the job is based.

Background Checks

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

Equal Opportunity Employer Statement

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI’s commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.