AI-First Technology Delivery Lead — Chemicals & Resources

Accenture; San Diego (CA); On-site; USD 133,000 - 302,000; Full time

Job summary

Accenture is seeking a Technology Delivery Senior Manager—Managed Reinvention Services to lead end-to-end multi-tower managed services with P&L accountability. You will architect AI-first delivery models, guide tech economics, and build strong CIO-level partnerships to drive reinvention outcomes.

You will oversee modernization initiatives, establish agentic operating models, and shape bids while working with senior IT leaders to deliver measurable business value.

Qualifications

• Minimum of 8 years of technology delivery experience, including direct P&L ownership of large-scale application and/or infrastructure managed services accounts across complex, multi-tower environments
• Minimum of 3 years of hands-on experience designing or operating AI-driven delivery models — including AIOps, agentic automation, GenAI-powered ITSM, or intelligent observability in production managed services contexts
• Minimum of 8 years of demonstrated accountability for multi-tower delivery across three or more of the following: AMS, IMS, Security Operations, Data & AI, Cloud Engineering
• Designing and governing agentic or autonomous operations models (fleet orchestration, SRE frameworks, L1–L5 autonomy progression)
• Outcome-based or autonomy-based commercial constructs (XLAs, shared savings, value-linked pricing)
• Platform engineering, self-healing infrastructure, or AI-powered SDLC at enterprise scale
• FinOps, tech value management, or run-to-reinvention capital reallocation
• Minimum of 5 years of proven track record engaging CIOs, CTOs, and C-1 technology leaders on managed services strategy, operating model evolution, and transformation roadmaps
• Minimum of 5 years of Industry ( CNR) and manufacturing expertise
• Master’s degree is a bonus and familiarization with Accenture’s Reinvention.AI platform is helpful

Responsibilities

• Own end-to-end delivery accountability — hold full P&L and outcome responsibility across multi-tower managed services accounts spanning AMS, IMS, Security, and Data & AI, driving toward committed business and technology results
• Architect and operationalize AI-first delivery models — design and implement agentic operations frameworks using Accenture’s Reinvention.AI platform and GenWizard capabilities, progressing clients deliberately along the autonomy maturity curve from human-augmented (L2) toward full autonomous operations (L4/L5)
• Reshape tech economics — shift client Run spend toward Reinvention capital by systematically driving cost takeout, technical debt reduction, and throughput gains—converting efficiency savings into funded transformation
• Lead the workforce transition to agentic operations — build and evolve delivery teams composed of AI agent fleets and human SREs, define new role frameworks for the agentic era, and establish the governance and escalation model for autonomous operations
• Build and expand senior client relationships — serve as the primary technology advisor to CIOs and senior IT leadership, translating delivery performance into reinvention value and expanding the engagement scope over time
• Drive continuous modernization within the run model — embed architecture simplification, platform modernization, and resilience engineering as standing deliverables within managed services—not as separate projects
• Shape and win MRS pursuits — bring delivery credibility and operating model depth to competitive bids, contributing to solution design, commercial structuring, and MRS value proposition development across the portfolio

Skills

P&L ownership

AI-driven delivery

Multi-tower delivery

CIO/CTO engagement

Client relationship building

Education

Bachelor's degree or equivalent (minimum 12 years' work experience)

Master's degree in CS/IS/Engineering/Business or related field

Tools

GenWizard platform

Reinvention.AI platform

ServiceNow AI

Dynatrace

PagerDuty AIOps

Job description

Accenture is seeking a Technology Delivery Senior Manager—Managed Reinvention Services to lead end-to-end multi-tower managed services with P&L accountability. You will architect AI-first delivery models, guide tech economics, and build strong CIO-level partnerships to drive reinvention outcomes.

You will oversee modernization initiatives, establish agentic operating models, and shape bids while working with senior IT leaders to deliver measurable business value.