AI Experience Content Designer

Bask Health

New York (NY)

Presencial

USD 90.000 - 150.000

Tempo integral

Há 3 dias

Seja uma das primeiras pessoas a se candidatar

Receba uma resposta desta empresa empregadora

Seu currículo e carta de apresentação personalizados exatamente para o que estão contratando.

Passe pelos filtros ATS

Resumo da vaga

Bask Health is seeking a Content Designer, AI Experiences to shape how users interact with AI-powered capabilities across Bask Health's software platform. You will design the language and conversational patterns that make AI-powered functionality understandable, useful, and appropriately transparent.

This hands-on role blends UX writing, conversational design, content strategy, and cross-functional product development.

Qualificações

3+ years of professional experience in content design, UX writing, conversational design, product writing, or a closely related field.
Portfolio or work samples demonstrating content design for digital products.
Strong writing, editing, and information organization skills.
Understanding of user-centered content design principles.
Experience creating interface content for web or mobile applications.
Ability to simplify technically complex concepts into clear, actionable language.
Experience writing instructions, guidance, error messages, confirmations, and system states.
Familiarity with accessibility and inclusive writing principles.

Responsabilidades

Design clear, intuitive content for AI-powered features across Bask Health's platform.
Write interface copy for AI-assisted merchant and operational workflows.
Develop conversational interaction patterns for assistants and guided experiences.
Create introductory messaging that explains what AI features can and cannot do.
Write prompts, suggested questions, and guided input instructions for users.
Design content for AI-generated summaries, recommendations, and suggested actions.
Help users distinguish AI-generated suggestions from verified information and completed actions.
Create clear explanations for automated processes and AI-assisted workflows.
Develop content patterns for uncertainty, incomplete information, and unavailable results.
Write clarification prompts that help users provide missing or ambiguous information.
Design confirmation messages for actions that require user review or approval.
Create recovery messaging for unsuccessful or interrupted AI interactions.
Develop appropriate handoff language when human assistance or review is required.
Collaborate with product designers on conversational layouts and AI interaction flows.
Partner with engineers to understand AI functionality, limitations, and system behavior.
Work with product managers to define user expectations and content requirements.
Participate in the design of AI-assisted merchant configuration experiences.
Help create understandable content for AI-generated business insights and operational summaries.
Review AI feature prototypes for clarity, transparency, and usability.
Develop reusable writing patterns for AI-related product interactions.
Contribute AI content standards to Bask Health's broader design system.
Establish consistent terminology for AI features, generated outputs, and automation states.
Collaborate with researchers to evaluate user understanding and trust.
Test whether users can identify AI limitations and appropriately review suggested actions.
Work with clinical and pharmacy stakeholders when AI experiences involve sensitive healthcare workflows.
Apply accessibility and plain-language principles to conversational and AI-generated interfaces.
Document content decisions, AI interaction patterns, and writing guidelines.
Own assigned AI content design projects from initial discovery through implementation and iteration.