Senior AI Engineer, Patient Experience — Healthcare

Bask Health; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Bask Health seeks a Senior Applied AI Engineer, Patient Experience to design, build, and ship AI-powered capabilities that enhance how patients interact with Bask Health's telehealth platform.

You will bring large language models, intelligent automation, and ML into real patient-facing experiences, focusing on onboarding, treatment information, and navigation of digital healthcare services with robust safety and privacy practices.

Qualifications

• Hands-on experience building AI-powered features for patient-facing applications.
• Experience delivering production-ready AI systems with model selection, retrieval, and tool integrations.
• Ability to design safe AI behaviors with escalation requirements and monitoring.

Responsibilities

• Design, develop, and deploy AI-powered features across Bask Health's patient-facing applications.
• Build intelligent experiences guiding onboarding, questionnaires, and digital care workflows.
• Integrate large language models into frontend and backend applications.
• Develop production services to support AI features.
• Design retrieval-augmented generation systems using approved knowledge sources.
• Implement structured outputs, tool calling, and workflow orchestration for AI apps.
• Collaborate with clinical and product stakeholders to define safe AI behavior.

Skills

AI engineering

LLM integration

Retrieval augmented generation

Tool integrations

Model evaluation

Monitoring & observability

Secure data handling

Architecture discussions

Mentoring

Tools

Cursor

Claude Code

Job description

Bask Health seeks a Senior Applied AI Engineer, Patient Experience to design, build, and ship AI-powered capabilities that enhance how patients interact with Bask Health's telehealth platform.

You will bring large language models, intelligent automation, and ML into real patient-facing experiences, focusing on onboarding, treatment information, and navigation of digital healthcare services with robust safety and privacy practices.