AI Engineer, Forward Deployed | AI Startup | New York (On-site)

REALM; New York (NY); Presencial; USD 248 000 - 303 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Relocation support

Resumo da oferta

REALM in New York City is seeking a Forward Deployed AI Engineer to deploy and optimize AI agents inside large enterprise environments, shaping product roadmaps through field learnings.

You will work hands-on with AI researchers and engineers, building scalable AI solutions and directly engaging with customers to surface new opportunities. This on-site role requires collaboration across teams and a strong customer mindset.

Qualificações

• 3+ years of software engineering experience.
• Hands-on experience with LLMs or AI agents in production.
• Comfort working directly with customers.
• Familiarity with observability and monitoring tools.
• Bonus: startup/forward deployed/SRE experience.

Responsabilidades

• Deploy and fine-tune AI agents inside large, complex enterprise environments.
• Improve the accuracy and performance of multi-step LLM workflows on real production systems.
• Lead significant projects that turn field learnings into product improvements.
• Collaborate daily with AI researchers, product engineers and infra engineers.
• Build trusted relationships with customers and identify future product needs.

Conhecimentos

Software engineering

LLMs/AI agents

Customer-facing

Observability tools

Forward-deployed experience

Ferramentas

Observability tools

Descrição da oferta de emprego

AI Engineer, Forward Deployed | AI Startup | New York (On-site)

We’re partnering with one of New York’s fastest-growing AI startups. They’ve just closed their Series B and are scaling quickly on the back of strong enterprise demand.

They build AI agents that investigate, resolve and prevent production incidents for some of the world’s largest companies. When something breaks, their agent works through the problem the way an experienced on-call engineer would, and it’s already running in live production at major financial services and consumer brands.

They’re now hiring a Forward Deployed AI Engineer to take ownership of how the product lands with their most important customers.

What you’ll do

• Deploy and fine-tune AI agents inside large, complex enterprise environments
• Improve the accuracy and performance of multi-step LLM workflows on real production systems
• Lead significant projects that turn what you learn in the field into lasting improvements to the core product
• Work day to day with AI researchers, product engineers and infrastructure engineers
• Build trusted technical relationships with customers and spot where the product can go next

This is a hands‑on engineering role, not support or implementation. What you build in the field directly shapes the product roadmap.

What they’re looking for

• 3+ years of software engineering experience
• Hands‑on experience building with LLMs or AI agents in production
• Confidence working directly with customers
• Familiarity with observability and monitoring tools
• Bonus: experience at an AI startup, in forward deployed, applied AI or solutions engineering roles, or in SRE and incident response

The package

• Up to $275,000 base, with room to go higher for exceptional engineers
• Meaningful pre‑IPO equity
• On‑site in New York City, five days a week; relocation support available