Forward-Deployed AI Engineer - On-Site NYC, Impact

REALM; New York (NY); On-site; USD 248,000 - 303,000; Full time

Benefits offered by this job

Equity

Relocation support

Job summary

REALM in New York City is seeking a Forward Deployed AI Engineer to deploy and optimize AI agents inside large enterprise environments, shaping product roadmaps through field learnings.

You will work hands-on with AI researchers and engineers, building scalable AI solutions and directly engaging with customers to surface new opportunities. This on-site role requires collaboration across teams and a strong customer mindset.

Qualifications

• 3+ years of software engineering experience.
• Hands-on experience with LLMs or AI agents in production.
• Comfort working directly with customers.
• Familiarity with observability and monitoring tools.
• Bonus: startup/forward deployed/SRE experience.

Responsibilities

• Deploy and fine-tune AI agents inside large, complex enterprise environments.
• Improve the accuracy and performance of multi-step LLM workflows on real production systems.
• Lead significant projects that turn field learnings into product improvements.
• Collaborate daily with AI researchers, product engineers and infra engineers.
• Build trusted relationships with customers and identify future product needs.

Skills

Software engineering

LLMs/AI agents

Customer-facing

Observability tools

Forward-deployed experience

Tools

Observability tools

Job description

REALM in New York City is seeking a Forward Deployed AI Engineer to deploy and optimize AI agents inside large enterprise environments, shaping product roadmaps through field learnings.

You will work hands-on with AI researchers and engineers, building scalable AI solutions and directly engaging with customers to surface new opportunities. This on-site role requires collaboration across teams and a strong customer mindset.