AI Engagement Lead — ROI & Adoption (Remote)

PT Nalar Akar Madani; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid/remote

Job summary

PT Nalar Akar Madani is seeking an AI Engagement Manager who champions client success and strategic value from AI implementations. You will serve as the primary advisor to clients, guiding projects from scoping to growth and ensuring outcomes align with business goals.

Responsibilities include owning client relationships post-sale, translating business needs into actionable plans for technical teams, and measuring ROI and KPIs. Flexible hybrid (NY) or remote work options are available.

Qualifications

• Experience in PM or account management in SaaS/AI.
• Strong communication and relationship-building skills.
• Understanding of AI trends and business impact.
• Native or professional English with client focus.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI ROI and KPIs.
• Conduct workshops and training to drive AI adoption.

Skills

Project management

Account management

Client relationships

Communication skills

AI trends

English proficiency

Job description

PT Nalar Akar Madani is seeking an AI Engagement Manager who champions client success and strategic value from AI implementations. You will serve as the primary advisor to clients, guiding projects from scoping to growth and ensuring outcomes align with business goals.

Responsibilities include owning client relationships post-sale, translating business needs into actionable plans for technical teams, and measuring ROI and KPIs. Flexible hybrid (NY) or remote work options are available.