AI Engagement Lead — Drive Client Success & ROI

Telza; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible hybrid/remote work

Job summary

Telza is seeking an AI Engagement Manager in New York to lead client relationships from post-sale through full implementation and growth. You will translate business needs into actionable plans for technical teams and monitor ROI and KPIs of AI deployments.

Ideal candidates bring SaaS or AI project/account management experience, strong communication skills, and a client-first mindset. Hybrid (NY) or remote work options are available to support collaboration with global clients.

Qualifications

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Skills

Project management

Account management

SaaS/AI knowledge

English communication

Job description

We are looking for an AI Engagement Manager who is passionate about client success. You will act as the primary advisor for our clients, ensuring that AI implementations are not just technical successes, but strategic business wins.

Your Responsibilities

• Own the client relationship from post-sale through full implementation and growth.
• Translate business requirements into actionable project plans for the technical team.
• Track and report on AI implementation ROI and key performance indicators.
• Conduct workshops and training to drive AI adoption within client organizations.

Who We Are Looking For

• Experience in project management or account management in a SaaS or AI environment.
• Exceptional communication, presentation, and relationship-building skills.
• A solid understanding of AI trends and how they solve business problems.
• Native or professional-level English with a client-first mentality.

Why Join Us?

• Influence the AI strategy of leading global companies.
• Collaborative environment with a focus on professional development.
• Flexible hybrid (NY) or remote work options.

Have a question?
Fill out the form or contact us!

We believe in equality of opportunity. To live. To succeed. To grow. To be more than.

By submitting this form you agree to our Privacy Policy . Optimum may contact you via email or phone for scheduling or marketing purposes.