AI Enablement Program Lead

Cengage Group; Albuquerque (NM); On-site; USD 117,000 - 187,000; Full time

Benefits offered by this job

Total Rewards package

Discretionary bonus program

Global impact role

Job summary

Cengage Group seeks a Program Manager, AI Enablement in the United States to lead enterprise AI initiatives across governance, risk, and onboarding. You will coordinate with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to ensure disciplined execution and scalable AI adoption.

The role requires strong program management experience, attention to regulatory detail, and the ability to move quickly without sacrificing rigor.

Qualifications

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years in program management, operations, governance, compliance operations, or cross-functional tech delivery.
• Experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.

Responsibilities

• Manage the operational cadence for enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Conduct and coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Skills

Program management

Operational governance

Cross-functional delivery

Vendor governance

Privacy regulations

Attention to detail

Executive communication

Collaboration with legal

Education

Bachelor's degree

Job description

Cengage Group seeks a Program Manager, AI Enablement in the United States to lead enterprise AI initiatives across governance, risk, and onboarding. You will coordinate with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to ensure disciplined execution and scalable AI adoption.

The role requires strong program management experience, attention to regulatory detail, and the ability to move quickly without sacrificing rigor.