Strategic AI Enablement Lead

Cengage Group; Seattle (WA); On-site; USD 117,000 - 187,000; Full time

Job summary

Cengage Group in the United States is seeking a Program Manager, AI Enablement, to steer enterprise AI initiatives and drive adoption across our operations. You will lead governance, vendor assessments, and cross-functional collaboration to ensure reliable delivery and measurable impact.

You will partner with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to scale AI Enablement while maintaining rigorous program management and executive visibility.

Qualifications

• Bachelor's degree in business, Information Systems, Program Management, Technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Responsibilities

• Direct the management of Cengage's AI initiatives, guaranteeing smooth delivery and observance across operations.
• Coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Skills

Program management

Cross-functional collaboration

Vendor governance

Privacy compliance

Executive communication

Risk management

Stakeholder management

Operational discipline

Education

Bachelor's degree

Job description

Cengage Group in the United States is seeking a Program Manager, AI Enablement, to steer enterprise AI initiatives and drive adoption across our operations. You will lead governance, vendor assessments, and cross-functional collaboration to ensure reliable delivery and measurable impact.

You will partner with Legal, Privacy, Security, Procurement, Product, Engineering, and Operations to scale AI Enablement while maintaining rigorous program management and executive visibility.