AI Enablement Program Lead

Cengage Group; Phoenix (AZ); Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Cengage Group is seeking a Program Manager, AI Enablement in Phoenix to direct the management of AI initiatives, ensure smooth delivery and governance, and promote scalable AI adoption across operations.

The role requires 5+ years in program management and strong collaboration with Legal, Procurement, Security, Product, and Engineering teams. This position offers a base pay with bonus potential and hybrid/onsite opportunities in the U.S.

Qualifikationen

• Bachelor's degree in business, information systems, program management, technology, or related field.
• 5+ years of experience in program management, operations, governance, compliance operations, or cross-functional technology delivery.
• Demonstrated experience managing enterprise operational programs or cross-functional initiatives.
• Working knowledge of FERPA, GDPR, CCPA, and other privacy/data protection regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering, and Business teams.
• Ability to move quickly without compromising rigor.
• Strong written and verbal executive communication skills including status reporting, meeting facilitation, and operational updates.

Aufgaben

• Manage the operational cadence for enterprise AI initiatives, pilots, vendor onboarding, and governance activities.
• Conduct and coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Kenntnisse

Program management

Operations governance

Cross-functional delivery

Vendor governance

Privacy compliance

Executive communication

Collaboration with legal/procurement

Ausbildung

Bachelor's degree in business, Information Systems, Program Management, Technology, or related field

Jobbeschreibung

Cengage Group is seeking a Program Manager, AI Enablement in Phoenix to direct the management of AI initiatives, ensure smooth delivery and governance, and promote scalable AI adoption across operations.

The role requires 5+ years in program management and strong collaboration with Legal, Procurement, Security, Product, and Engineering teams. This position offers a base pay with bonus potential and hybrid/onsite opportunities in the U.S.