AI-Enabled Technical PM for Business Systems

RainFocus

Lehi (UT)

Remote

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

401k

Generous PTO

Competitive benefits

Job summary

RainFocus is seeking a Business Systems professional to own ticketing and AI-driven improvements across Salesforce-centric tools. You will translate stakeholder needs into well-scoped technical tasks for developers and drive adoption of AI across teams.

Join a fast-moving team and help shape how requests are captured, prioritized, and delivered, with remote work options across the United States.

Qualifications

Experience managing technical projects or backlogs for IT/business applications.
Ability to translate stakeholder needs into clear technical tickets.
Hands-on experience applying AI tools to business problems.
Strong technical communication and cross‑functional collaboration skills.
Ability to learn and map multiple software platforms quickly.

Responsibilities

Build, refine, and clean up tickets for admins and developers with clear requirements.
Identify opportunities to apply AI tools and workflows to business problems.
Interface with stakeholders to intake, vet, and prioritize requests.
Own the roadmap and backlog for Business Systems initiatives.
Learn Salesforce and beyond to scope requests and spot AI opportunities.
Participate in sprint ceremonies to keep work visible and moving.