AI-Enabled Process Transformation Director

Accenture PLC; Northern (KY); Hybrid; USD 150,000 - 430,000; Full time

Job summary

Accenture seeks a seasoned Process Excellence leader to shape future-state designs for our clients across industries. You will embed AX Design, drive AI-enabled transformation, and coach senior specialists while aligning with technology and delivery partners.

You will manage and develop teams, govern methodology across engagements, and lead client workshops, with up to 75% travel. Strong executive communication is essential.

Qualifications

• Minimum 7 years of experience in process excellence, process redesign, or management consulting.
• Minimum 2 years of deep industry expertise in at least one domain with transformation methodology design.
• Minimum 2 years of experience managing and developing team members.
• Minimum 1 year of building, evaluating, and scaling AI-enabled client solutions.

Responsibilities

• Embed AI into future state design for clients and ways of working using AI tools.
• Define the process redesign standard for your industry or function and govern its application.
• Determine client facilitation approach: discovery workshops, presentations, and governance.
• Define benchmarking and transformation roadmap methodology for engagements.
• Manage client stakeholder facilitation, discovery workshops and relationships.
• Approve final process designs before client delivery.
• Lead and develop direct reports; coach on redesign and executive presentation.
• Coordinate with technology and delivery partners to align process design with platforms.
• Embed AI Design in domain methodology across engagements.

Skills

Process excellence

Process redesign

Management consulting

Industry expertise

Team leadership

AI-enabled solutions

Stakeholder facilitation

Executive communication

Tools

Process mining tools

Digital twin

AI-assisted design tools

Job description

Accenture seeks a seasoned Process Excellence leader to shape future-state designs for our clients across industries. You will embed AX Design, drive AI-enabled transformation, and coach senior specialists while aligning with technology and delivery partners.

You will manage and develop teams, govern methodology across engagements, and lead client workshops, with up to 75% travel. Strong executive communication is essential.