AI-Driven Process Excellence Consultant

Accenture; Walnut Creek (CA); On-site; USD 70,000 - 196,000; Full time

Job summary

Accenture is seeking professionals to join its Reinvention Services to design AI-enabled process transformations across industries. You will produce trend analyses, design future-state processes with AI integration points, and support digital solutions delivery while leveraging AI-assisted analytics and benchmarking tools.

The role emphasizes consulting experience, domain knowledge across industries, and a strong emphasis on continuous learning and practical application of AX Design principles.

Qualifications

• Minimum 3 years of experience in process excellence, process redesign, or management consulting.
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities).
• Minimum 1 year of integrating AI and automating business process design.
• Minimum 1 year of experience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources) OR worked within
• Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum of 6 years work experience).

Responsibilities

• Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses that show where the client stands relative to peers and where the reinvention opportunity lies.
• Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area.
• Conduct process analysis and support delivery of digital and platform solutions across operations.
• Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools.
• Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools.
• Develop change-impact assessments using AI-assisted organizational analysis tools.
• Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content.
• Contribute to the reference library and keep your domain expertise current through continuous learning.
• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person.

Skills

Process excellence

AI-assisted analytics

AI integration

Consulting experience

Industry knowledge

Change management

Education

Bachelor's degree or equivalent experience

Tools

AI tools

Benchmarking tools

Process mapping tools

Job description

Accenture is seeking professionals to join its Reinvention Services to design AI-enabled process transformations across industries. You will produce trend analyses, design future-state processes with AI integration points, and support digital solutions delivery while leveraging AI-assisted analytics and benchmarking tools.

The role emphasizes consulting experience, domain knowledge across industries, and a strong emphasis on continuous learning and practical application of AX Design principles.