AI-Enabled HR Platform Leader | Strategy & Convergence

Amazon; Santa Clara (CA); On-site; USD 228,000 - 308,000; Full time

Job summary

Amazon, Santa Clara, CA, seeks a Senior Manager of Product Management for the AI-enabled HR platforms portfolio. You will own the vision, strategy, and multi-year roadmap, leading PMs and UX designers to deliver scalable solutions for HR professionals and employees across 60+ countries.

You will drive AI-enabled case management, proactive workflows, and metrics tied to employee experience, HR pro experience, and platform health, partnering with engineering and executives to ship impactful

Qualifications

• 10+ years of product or program management, product marketing, business development or technology experience.
• 6+ years of team management experience.
• Bachelor's degree.
• Experience with feature delivery and tradeoffs of a product.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

Responsibilities

• Own the end-to-end product strategy and multi-year roadmap for the HR platforms portfolio, ensuring alignment with PXT organizational goals and the broader HR support mission
• Lead the platform convergence program, sequencing the unification of legacy HR systems into a single modern platform while maintaining uninterrupted service delivery for 19,000+ active users
• Shape how AI is applied across the portfolio, identifying where it creates the most value for HR professionals and employees, and building the products that put it to work
• Define and own success metrics that reflect what matters: employee experience (resolution quality, single-contact resolution, self-service rate), HR professional experience (research time, system complexity, time to resolution), and platform health (adoption, reliability, quality)
• Manage a team of product managers across multiple product lines, developing PM talent and building a high-judgment product culture
• Navigate complex stakeholder relationships across 10+ partner teams where priority shifts, resource constraints, or misalignment create cascading impacts
• Represent the portfolio in executive business reviews and planning cycles, translating technical progress into business outcomes for VP and SVP audiences
• Make high-judgment prioritization tradeoffs across competing demands: platform convergence vs. feature delivery, AI investment vs. reliability, global expansion vs. depth in existing markets
• Champion the voice of the customer by conducting regular site visits and direct engagement with Line HR, Central HR teams, and field PXT professionals
• Partner with engineering leadership to manage capacity allocation across 50+ SDEs, ensuring the right balance between platform delivery, innovation, and operational excellence

Skills

Product management

Team management

Roadmap strategy

End-to-end delivery

Stakeholder management

Education

Bachelor's degree

Job description

Amazon, Santa Clara, CA, seeks a Senior Manager of Product Management for the AI-enabled HR platforms portfolio. You will own the vision, strategy, and multi-year roadmap, leading PMs and UX designers to deliver scalable solutions for HR professionals and employees across 60+ countries.

You will drive AI-enabled case management, proactive workflows, and metrics tied to employee experience, HR pro experience, and platform health, partnering with engineering and executives to ship impactful