AI-Enabled Digital Process Transformation Analyst

Charter Automotive; Mequon (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with employer matching and/or a

Company-paid life insurance

Paid time off (PTO)

Job summary

Charter Manufacturing Company, Inc. in Mequon, WI is seeking a Digital Process Analyst II to drive enterprise process transformation through analytics, automation, and AI-enabled solutions.

You will partner with functional teams to identify opportunities, design future-state processes, and deliver measurable efficiency gains. The role emphasizes collaboration with manufacturing, operations, supply chain, finance, and engineering to implement scalable solutions while maintaining governance and

Qualifications

• Bachelor’s degree in Business, Technology, Information Systems, Engineering, Operations, Finance, or related field; equivalent experience considered.
• 3+ years of experience in business analysis, process improvement, technology delivery, digital transformation, automation, continuous improvement, or related work.
• Ability to partner with stakeholders to analyze processes, identify needs, dependencies and constraints; translate into improvements.
• Experience with enterprise systems and cross-functional data, integrations, and user workflows across platforms (ERP, MES, CRM, CMMS, WMS).
• Familiarity with AI-enabled tools and their use in business processes, decision support, and workflow execution.
• Strong communication, facilitation, analytical, problem-solving and structured-thinking skills.
• Ability to manage multiple initiatives amid ambiguity and competing priorities.
• Willingness to travel between Charter locations.

Responsibilities

• Partner with functional areas to understand objectives, processes, systems and improvement opportunities.
• Facilitate discovery, define problems, requirements, risks, dependencies and success measures.
• Analyze current-state processes and design future-state using people, systems, data, automation and AI.
• Define requirements for technology-enabled solutions including workflows, data needs and testing criteria.
• Evaluate solution options and recommend based on value, feasibility, and user experience.
• Identify transformation opportunities and prioritize based on alignment, value, readiness and effort.
• Develop business cases and track realized benefits using operational metrics.
• Support implementation, testing, adoption and stabilization of solutions.

Skills

Business analysis

Process improvement

Digital transformation

Automation

AI-enabled solutions

Communication

Facilitation

Education

Bachelor’s degree (Business/Technology/Engineering or related)

Equivalent experience considered

Tools

ERP

MES

CRM

CMMS

WMS

Low-code platforms

SQL

Visualization tools

Job description

Charter Manufacturing Company, Inc. in Mequon, WI is seeking a Digital Process Analyst II to drive enterprise process transformation through analytics, automation, and AI-enabled solutions.

You will partner with functional teams to identify opportunities, design future-state processes, and deliver measurable efficiency gains. The role emphasizes collaboration with manufacturing, operations, supply chain, finance, and engineering to implement scalable solutions while maintaining governance and