AI-Enabled Business Systems Analyst

TTX Company; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

TTX Company in Charlotte, NC is seeking a Business Systems Analyst to translate business needs into clear, testable requirements and support design, validation, testing, and implementation.

You will work across waterfall, hybrid, Agile, and AI-assisted delivery, applying governance, security, and quality controls while leveraging AI tools to accelerate analysis. This role partners with business and technology teams to ensure outcomes meet objectives and operational needs.

Qualifications

• Bachelor's degree in Business, Information Systems, Technology, Engineering, or related field, or equivalent experience.
• Minimum 3 years of business analysis experience and 5 years of professional experience.
• Experience supporting software, data, process improvement, or technology-enabled business initiatives.
• Experience developing functional requirements, process models, business rules, acceptance criteria, and traceability documentation.
• Knowledge of SDLC methodologies, Agile practices, business process analysis, testing, and organizational change concepts.
• Experience working with developers, architects, QA teams, business stakeholders, and cross-functional delivery teams.
• Strong analytical, facilitation, communication, stakeholder management, and organizational skills.
• Ability to manage multiple priorities and communicate effectively with technical and non-technical audiences.
• Experience using AI-enabled productivity or analysis tools and validating AI-generated outputs.
• Working knowledge of reporting, analytics, SQL, business intelligence, or related tools.
• Familiarity with backlog management, collaboration, modeling, and requirements tools.
• Commitment to data protection, digital security, AI governance, and quality standards.
• Preferred: Experience with Power BI, Tableau, process mining, low-code platforms, automation solutions, or organizational change management.
• Preferred: Certifications such as ECBA, CCBA, CBAP, PMI-PBA, CSPO, or similar credentials.

Responsibilities

• Gather, analyze, document, validate, and manage business, functional, technical, data, integration, security, reporting, and operational requirements.
• Facilitate stakeholder interviews, workshops, process reviews, and requirements sessions.
• Translate business needs into epics, user stories, functional specifications, business rules, process flows, data requirements, and acceptance criteria.
• Define business scenarios, exceptions, dependencies, assumptions, constraints, and expected outcomes.
• Partner with developers and technical teams to identify impacts, gaps, risks, and solution feasibility.
• Maintain requirements traceability through design, testing, implementation, and post-production validation.
• Support backlog prioritization and delivery planning with business and project stakeholders.
• Document current-state processes and design future-state workflows that improve efficiency, controls, quality, and user experience.
• Identify opportunities for automation, standardization, AI enablement, and data improvement.
• Evaluate solution alternatives and document business impacts, tradeoffs, risks, and dependencies.
• Participate in solution-design discussions to represent business processes, data, controls, and operational requirements.
• Develop prototypes, low-code solutions, or process automations when appropriate.
• Use approved AI tools to support requirements gathering, analysis, documentation, testing, and knowledge management.
• Review AI-generated outputs for accuracy, completeness, compliance, and business alignment.
• Resolve ambiguities, conflicting requirements, and documentation gaps.
• Maintain alignment between business objectives, requirements, acceptance criteria, testing, and delivered functionality.
• Adhere to company AI governance, security, privacy, records retention, and risk-management standards.

Skills

Business analysis

Requirements gathering

Stakeholder management

Agile practices

SQL/BI basics

AI tools familiarity

Education

Bachelor's degree or equivalent

Tools

Power BI

Tableau

SQL

Low-code platforms

Job description

TTX Company in Charlotte, NC is seeking a Business Systems Analyst to translate business needs into clear, testable requirements and support design, validation, testing, and implementation.

You will work across waterfall, hybrid, Agile, and AI-assisted delivery, applying governance, security, and quality controls while leveraging AI tools to accelerate analysis. This role partners with business and technology teams to ensure outcomes meet objectives and operational needs.