AI-Driven Training & Documentation Leader (Remote)

Neura Market; Northern (KY); Hybrid; USD 95,000 - 115,000; Full time

Job summary

Natera is seeking a highly autonomous Manager to lead training and development across our patient coordination, billing, patient experience, and document control teams. You will drive AI-enabled learning, design onboarding, and analyze data to elevate performance.

With a strong strategic mindset, you will own training rollouts, mentor a team of trainers, and collaborate cross-functionally to meet business goals. This remote role supports US operations.

Qualifications

• 5+ years leading training programs for inside sales or revenue teams.
• Familiarity with Sandler, Challenger Sale or SPIN is a plus.

Responsibilities

• Strategic alignment of training initiatives with business objectives.
• AI integration to create training materials and automate workflows.
• Identify training needs with supervisors and managers across teams.
• Design and execute individualized and team-wide training plans.
• Lead onboarding and continuous development for staff.
• Track KPIs and ROI of training initiatives.

Skills

Training leadership

Inside sales

LMS

AI tools

Data analytics

Instructional design

Cross-functional

Healthcare knowledge

Education

Bachelor’s degree

Tools

Power BI

Snowflake

Articulate 360

Job description

Natera is seeking a highly autonomous Manager to lead training and development across our patient coordination, billing, patient experience, and document control teams. You will drive AI-enabled learning, design onboarding, and analyze data to elevate performance.

With a strong strategic mindset, you will own training rollouts, mentor a team of trainers, and collaborate cross-functionally to meet business goals. This remote role supports US operations.