AI-Driven Tooling Operations Analyst

Fieldcore; Cambridge (MA); Remote; USD 110,000 - 160,000; Full time

Job summary

FieldCore is seeking a Tooling Digital Operations Analyst to design and deploy AI-driven tooling workflows. You will build AI agents, integrate Power Automate and n8n with enterprise systems, and drive Copilot adoption across Tooling operations.

You will support data quality, KPI maintenance, and order tracking using ETM Tooling data, collaborating with global teams to improve automation and analytics capabilities.

Qualifications

• 3+ years of related industry experience.
• 2+ years of hands-on experience with Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio).
• 2+ years of experience developing Power BI reports and dashboards, including DAX and data modeling.
• Hands-on experience building AI agents or generative AI solutions (e.g., Copilot Studio, Amazon Quick Suite, AMP).
• Experience in advanced data analytics with predictive analytics and machine learning concepts.
• 2+ years in writing SQL queries.
• Working knowledge of prompt engineering, retrieval-augmented generation (RAG), and responsible AI practices.

Responsibilities

• Designs, builds, and deploys AI agents using Copilot Studio, Amazon Quick Suite, and AMP to automate tooling workflows.
• Develops Power Automate flows and n8n workflows that connect AI agents with enterprise systems to reduce manual tasks.
• Drives Microsoft 365 Copilot adoption with use-case identification and adoption metrics; provides AI tool guidance to Tooling Coordinators, Facility Managers, and Logistics teams.
• Maintains Global and Regional Tooling KPIs and delivers AI-enabled business intelligence using Power BI and Quick Sight.
• Provides data platform guidance to data teams and BI stakeholders for tooling digital and AI platforms.
• Connects with vendors to obtain quotes for digital operations projects.
• Provides data analysis to support NCRs, fulfillment disputes, and escalations.

Skills

Independent work

Strong communication

Matrix environment experience

Education

Bachelor’s Degree in Computer Science / Data Science / Information Systems / Business Administration

Tools

Power Automate

Power Apps

Copilot Studio

Power BI

DAX

SQL

n8n workflows

Amazon Quick Suite

AMP

SAP ETM

SAP Ariba

Salesforce

Python programming

Job description

FieldCore is seeking a Tooling Digital Operations Analyst to design and deploy AI-driven tooling workflows. You will build AI agents, integrate Power Automate and n8n with enterprise systems, and drive Copilot adoption across Tooling operations.

You will support data quality, KPI maintenance, and order tracking using ETM Tooling data, collaborating with global teams to improve automation and analytics capabilities.