AI-Driven Technical Program Lead

Wwshemi; United States; Remote; USD 130,000 - 195,000; Full time

Job summary

Lyra Health is seeking a Technical Program Manager to serve as the interface between the engineering team and business partners for strategic initiatives. The role suits a self-driven, highly organized collaborator dedicated to improving patient and customer outcomes.

You will own planning, execution, and delivery of complex programs, coordinate with technology leadership and stakeholders, and promote clear communication across teams while driving scalable processes and continuous improvement in

Qualifications

• 6+ years of technical program / project management experience.
• Customer-centric mindset - continually asking how our work is improving the lives of our customers (internal and external).
• Strong technical fluency - ability to learn Lyra’s high level systems, integrations, and key functions of the Lyra platform.
• Excellent communication skills - adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing.
• Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency.
• Practitioner of agile project management methodologies.
• Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics.
• Prior startup and/or healthcare experience is a plus - able to balance multiple ongoing initiatives in a fast-paced environment.
• Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus.

Responsibilities

• Own the planning, execution, and delivery of complex, cross-functional initiatives.
• Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs.
• Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated.
• Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value.
• Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively.

Skills

Technical fluency

Communication skills

Agile project management

Planning and organization

Multi-tasking

Customer-centric mindset

Tools

Jira

Zendesk

ServiceNow

Analytics

Job description

Lyra Health is seeking a Technical Program Manager to serve as the interface between the engineering team and business partners for strategic initiatives. The role suits a self-driven, highly organized collaborator dedicated to improving patient and customer outcomes.

You will own planning, execution, and delivery of complex programs, coordinate with technology leadership and stakeholders, and promote clear communication across teams while driving scalable processes and continuous improvement in