AI-Driven Talent & Workforce Advisor Manager

Accenture PLC; Cleveland (OH); On-site; USD 87,000 - 235,000; Full time

Job summary

Accenture is seeking a Talent & Workforce Industry & Process Advisor Manager in the Talent & Workforce practice to lead end-to-end transformation initiatives for clients, diagnosing how business strategy, labor-market forces, AI, and technology are changing work.

You will define workforce strategy, design operating models, and enable data and AI capabilities to deliver agile, skills-based solutions that align people with AI where value is created.

Qualifications

• Minimum 5 years of experience in talent and workforce process excellence, process redesign, or management consulting with a focus on talent transformation.
• Minimum 1 year of experience designing future‑state talent processes with AI — including operating model changes, adoption approaches, and intelligent automation across the talent lifecycle.
• Minimum 1 year of experience integrating AI and automating talent and workforce business process design.
• Minimum 1 year of deep expertise scoping and delivering project work in at least one talent domain (e.g., Talent Acquisition, Workforce Planning, Skills Architecture, Talent Mobility, Learning & Development, or AI-enabled talent delivery)

Responsibilities

• Lead future-state talent process specification, AI integration design, operating model changes, and workforce adoption planning for assigned industry or functional areas.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior business and CHRO-level leadership; manage day-to-day client relationships and issue resolution.
• Drive benchmarking analyses and change-impact assessments grounded in deep knowledge of how talent and workforce functions operate — including skills architectures, workforce planning models, and talent acquisition cost structures.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams to reimagine talent processes and the workforce experience.
• Connect talent operating model design to future-state processes — replacing job-based structures with task-level insights and skills-based workforce deployment that aligns people and AI where they create the most value.
• Define and structure data and AI strategy within the Talent & Workforce function — assessing AI maturity, diagnosing where AI investments are failing to deliver workforce productivity or ROI, and building the business case, investment profile, and roadmap to convert organizations to an AI-first talent model.
• Embed AI Experience (AX) Design principles into talent process specifications — defining how AI agent experiences should be shaped within each process step, including agent autonomy levels, escalation triggers, and the quality of human-agent handoffs across the talent lifecycle.
• Infuse Responsible AI into talent transformation vision and roadmap; identify people, processes, and technologies to develop and operationalize AI solutions across talent acquisition, mobility, skills development, and workforce planning.
• Enable continuous workforce planning and targeted talent mobility using Accenture developed solutions and products such as Talent Navigator and rich workforce data to improve retention, speed-to-productivity, and optimal cost allocation across the enterprise.
• Build and maintain documented redesign methods and playbook contributions for assigned talent and workforce functional process areas.
• Contribute to business development by qualifying opportunities and co-authoring proposals; help define and implement new talent processes using tools like Workday, SuccessFactors, Oracle, TechWolf and Reejig.
• Coach junior practitioners on talent process redesign methods, AI design principles, skills-based workforce approaches, and operating model design
• Travel varies by client needs and could be up to 80%

Skills

Talent transformation

AI integration

Stakeholder management

Program management

Leadership

Education

MBA or Master’s degree

Tools

Workday

SuccessFactors

Oracle

TechWolf

Reejig

Job description

Accenture is seeking a Talent & Workforce Industry & Process Advisor Manager in the Talent & Workforce practice to lead end-to-end transformation initiatives for clients, diagnosing how business strategy, labor-market forces, AI, and technology are changing work.

You will define workforce strategy, design operating models, and enable data and AI capabilities to deliver agile, skills-based solutions that align people with AI where value is created.