AI-Driven Systems & Training Specialist

American Property Management, Inc

United States

On-site

USD 78,000 - 106,000

Full time

4 days ago
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Benefits offered by this job

Health benefits
Employer premium paid
401k with company match
Sick leave (11 days/year)
Vacation (3 weeks +)
13 paid holidays

Job summary

American Property Management, Inc. is seeking a Training and Development Specialist to lead onboarding, leasing and employee training across all APM properties.

The role emphasizes collaboration, compliance, and measurable training outcomes. Ideal candidates have 5+ years in multifamily property management, 2+ years in training, a high school diploma or GED (bachelor's preferred), and proficiency with Grace Hill, Yardi, RealPage, EliseAI, and Microsoft Office.

Qualifications

  • 5+ years of multifamily property management experience required.
  • 2+ years in training and development required.
  • Bachelor's degree preferred; high school diploma acceptable.

Responsibilities

  • Develop and facilitate new hire, leasing, customer service, application, and ongoing employee training programs across all APM properties.
  • Conduct monthly staff, Fair Housing, toolbox, and huddle training sessions and monitor progress within 90 days.
  • Support leasing performance by reinforcing standards and improving occupancy goals.
  • Assist with lease‑up and acquisition communities, including employee training, system setup, and property inspections.
  • Support recruitment and retention through job fairs, candidate interviews, and employee development initiatives.
  • Administer Grace Hill, including user access, training assignments, compliance tracking, and invoicing.
  • Oversee setup and ongoing administration of Yardi, RealPage, and EliseAI for system accuracy and consistency.

Skills

Multifamily property management
Training & development
Communication & teamwork
Attention to detail
English proficiency
Microsoft Office
Driver's license

Education

High School Diploma / GED
Bachelor's degree preferred

Tools

Grace Hill
Yardi
RealPage
EliseAI
Excel / Office Suite

Job description

American Property Management, Inc. is seeking a Training and Development Specialist to lead onboarding, leasing and employee training across all APM properties.

The role emphasizes collaboration, compliance, and measurable training outcomes. Ideal candidates have 5+ years in multifamily property management, 2+ years in training, a high school diploma or GED (bachelor's preferred), and proficiency with Grace Hill, Yardi, RealPage, EliseAI, and Microsoft Office.

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