AI-Driven Systems Analyst — Hybrid IT & Analytics

Bancroft; Cherry Hill Township (NJ); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Bancroft is seeking a System Analyst to join our IT team in Cherry Hill, NJ, with a hybrid work arrangement. The role blends business analysis, system optimization, AI/automation enablement, integrations, and enterprise application support.

You will gather requirements, design scalable solutions, configure cloud and off-the-shelf apps, and explore AI opportunities while ensuring data accuracy, security, and compliance.

Qualifications

• Bachelor's Degree in Information Technology or Business or an equivalent combination of education and experience.
• Experience with health and human services; autism/IDD space preferred.
• Familiar with electronic health records and healthcare regulations beneficial.

Responsibilities

• Gather and translate business requirements into clear functional and technical specifications.
• Analyze workflows and design efficient, scalable, and secure system solutions.
• Configure, customize, and optimize cloud and off-the-shelf applications.
• Identify and implement AI and automation opportunities (RPA, chatbots, NLP, predictive analytics).
• Support systems integrations (APIs, SFTP, iPaaS, HL7) and ensure data accuracy and performance.
• Test applications, troubleshoot issues, and assist with deployments and updates.
• Create documentation, training materials, and provide end-user support.
• Build dashboards and reports; analyze data to drive process improvements.
• Collaborate with IT teams and participate in cross-functional projects.
• Maintain compliance with security and data protection standards.

Skills

Analytical thinking

Communication

SDLC

Cloud & integrations

AI/automation

SQL & data analysis

Healthcare domain knowledge

Education

Bachelor's Degree in IT or Business

Healthcare/HHS experience preferred

Familiarity with EHR systems

Tools

Zapier

Make

BetterCloud

Postman

APIs

HL7

SFTP

Job description

Bancroft is seeking a System Analyst to join our IT team in Cherry Hill, NJ, with a hybrid work arrangement. The role blends business analysis, system optimization, AI/automation enablement, integrations, and enterprise application support.

You will gather requirements, design scalable solutions, configure cloud and off-the-shelf apps, and explore AI opportunities while ensuring data accuracy, security, and compliance.