AI-Driven Support Operations Engineer

Seeq Corp.; United States; On-site; USD 125,000 - 170,000; Full time

Benefits offered by this job

Competitive salary plus bonus incentives

12-week paid family leave

Unlimited PTO

Internet and mobile phone reimbursements

Medical benefits

Group term life insurance

Short-term and long-term disability insurance

Voluntary vision and dental

Vacation bonus program

Employee Assistance Program

Generous home office allowance

Pet-friendly workspace

Job summary

Seeq Corp. is seeking an exceptional engineer to enhance its Technical Support organization through AI-powered systems and workflow automation. The ideal candidate will have a strong background in software development and operational analytics, focusing on improving customer experience and satisfaction via innovative engineering solutions. Must be proficient in Python, APIs, and modern AI tooling, with experience translating complex processes into actionable insights. The position includes a competitive salary of $125,000 - $170,000 plus benefits such as unlimited PTO and a family leave policy.

Qualifications

• 3+ years of experience in software development or related technical work.
• Experience with modern AI tooling, including LLMs and agentic workflows.
• Ability to translate operational processes and data into scalable systems.

Responsibilities

• Build AI-powered systems to improve support workflows.
• Design and implement workflows that automate manual efforts.
• Translate operational data into actionable intelligence.

Skills

Python

Workflow automation

Applied AI tooling

Operational analytics

Communication skills

Tools

APIs

Data pipelines

Internal tooling frameworks

Job description

Seeq Corp. is seeking an exceptional engineer to enhance its Technical Support organization through AI-powered systems and workflow automation. The ideal candidate will have a strong background in software development and operational analytics, focusing on improving customer experience and satisfaction via innovative engineering solutions. Must be proficient in Python, APIs, and modern AI tooling, with experience translating complex processes into actionable insights. The position includes a competitive salary of $125,000 - $170,000 plus benefits such as unlimited PTO and a family leave policy.