AI-Driven Solution Architect - Enterprise Success

salesforce.com, inc.; Seattle (WA); On-site; USD 148,740 - 247,900; Full time

Job summary

Salesforce is seeking a Solution Architect to lead enterprise engagements, guiding workstreams, delivering value, and ensuring customer acceptance of solutions. Strong communication, architectural vision, and experience with Salesforce products are essential.

Role involves collaborating with customer teams, managing risks, and driving complex conversations to achieve ROI. Extensive travel (up to 50%) is expected.

Qualifications

• Experience leading complex enterprise projects using waterfall and agile methodologies.

Responsibilities

• Serve as trusted advisor to clients and guide rationalization of emerging technologies.
• Lead and coordinate workstreams across teams to deliver on value objectives.
• Drive deployment strategies and ensure stakeholder alignment through effective communication.
• Identify and mitigate risk areas and ensure timely issue resolution.
• Collaborate with Customer Success and Product teams to maximize value delivered.

Skills

Salesforce platform

AI toolchains

System architecture

Requirements gathering

Process modeling

Stakeholder communication

Team collaboration

Problem solving

Travel up to 50%

Education

Bachelor's degree in Technology/Engineering

Tools

UML

Process mapping

Job description

Salesforce is seeking a Solution Architect to lead enterprise engagements, guiding workstreams, delivering value, and ensuring customer acceptance of solutions. Strong communication, architectural vision, and experience with Salesforce products are essential.

Role involves collaborating with customer teams, managing risks, and driving complex conversations to achieve ROI. Extensive travel (up to 50%) is expected.