AI-Driven ServiceNow Process Consultant

Centraprise, Corp.; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Centraprise, Corp. is seeking a seasoned ServiceNow leader to guide smaller teams and specialize in core offerings.

The role involves translating complex business requirements into practical configurations, drafting user stories for agile development, and driving automation and process improvements across client engagements. You will collaborate with product teams to share insights and establish best practices, while advancing your career through focused specialization in 1-2 ServiceNow

Qualifications

• Experience integrating AI into work processes or automation.
• 8+ years in professional services or equivalent.
• Industry domain expertise in relevant fields.
• Independent project leadership with creativity.
• Proven ability to drive complex issues to resolution.

Responsibilities

• Lead and mentor teams on ServiceNow delivery.
• Specialize in 1-2 ServiceNow offerings for career progression.
• Translate business requirements into configuration and user stories for agile teams.
• Identify opportunities for process improvement and automation, share insights with product teams, and drive best practices.

Skills

AI integration

Team leadership

ServiceNow

Agile user stories

Process automation

Cross-functional collaboration

Stakeholder communication

Best practices

Education

Bachelor's degree or equivalent

Tools

ServiceNow Certifications

Job description

Centraprise, Corp. is seeking a seasoned ServiceNow leader to guide smaller teams and specialize in core offerings.

The role involves translating complex business requirements into practical configurations, drafting user stories for agile development, and driving automation and process improvements across client engagements. You will collaborate with product teams to share insights and establish best practices, while advancing your career through focused specialization in 1-2 ServiceNow