Lead Technical Program Manager, Market Expansion Payments

Next Frontier Capital; Tampa (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. in the United States seeks a Lead Technical Program Manager for Payments Technology to drive Market Expansion tech programs and deliver innovative solutions.

You will oversee complex projects, manage resources, and lead cross-functional teams across time zones. The role emphasizes stakeholder management, agile practices, and AI-enabled governance for program planning and risk synthesis with strong collaboration across engineering, product, and business units.

Qualifications

• 5+ years of experience in technical program management leading complex technology projects and programs in a large organization.
• Experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with validation and data-sensitivity awareness.
• Ability to review and validate AI-assisted plans, risks, and recommendations and escalate when uncertain.
• Advanced expertise in stakeholder management to influence decisions across cross-functional teams and clients.
• Effective communication and presentation skills to both business and technical audiences; collaborative teamwork.
• Experience working with globally diverse teams across multiple time zones and with key business stakeholders and development teams.
• Advanced experience with vendor relations to enable access to shared applications and services.

Responsibilities

• Develop and execute comprehensive project plans with technical requirements, resources, and timelines for on-time delivery of technology solutions.
• Leverage enterprise AI capabilities to accelerate program planning and risk synthesis while ensuring data handling requirements.
• Identify and mitigate risks; implement contingency plans to maintain momentum.
• Collaborate with engineering, product, and business stakeholders to define program scope and deliverables.
• Use data-driven analyses to monitor performance and drive optimizations for efficiency.
• Champion agile delivery practices and continuous improvement within the team.
• Promote AI-assisted governance with human review and delivery standards alignment.

Skills

Technical program management

Stakeholder management

AI governance

Agile delivery

Cross-functional leadership

Global collaboration

Vendor management

Tools

Enterprise AI tools

Job description

JPMorgan Chase & Co. in the United States seeks a Lead Technical Program Manager for Payments Technology to drive Market Expansion tech programs and deliver innovative solutions.

You will oversee complex projects, manage resources, and lead cross-functional teams across time zones. The role emphasizes stakeholder management, agile practices, and AI-enabled governance for program planning and risk synthesis with strong collaboration across engineering, product, and business units.