AI-Driven SDE for Field Enablement & Coaching

Amazon Inc.; Boston (MA); On-site; USD 144,000 - 194,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. is seeking a Software Development Engineer II for the AWS Field Experience Enablement Technology team. You will own backend and full-stack work across AI coaching, content enablement and governance, and external customer engagement.

Ship in an AI-first development process on AWS-native infrastructure, apply GenAI patterns, and build a unified seller experience with clean APIs. You will mentor juniors, design scalable services, and ensure reliability, latency, and cost

Qualifications

• 3+ years of non-internship professional software development experience.
• 2+ years of non-internship design or architecture experience for scalable systems.
• 1+ years designing and developing large-scale, multi-tiered, multi-threaded, distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.

Responsibilities

• Design and implement scalable, reliable backend services and APIs using AWS-native technologies (Lambda, DynamoDB, S3, API Gateway, ECS/Fargate, Step Functions).
• Build full-stack experiences spanning backend services and modern web and voice front ends.
• Build AI learning, coaching, and assessment capabilities: conversational and voice coaching, dynamic scenario generation, programs, and a unified model of the seller.
• Integrate enablement capabilities into one seller experience through clean APIs and shared services.
• Apply agentic and GenAI patterns (retrieval, embeddings, orchestration, tool and agent integration) to content generation, search, de-duplication, and summarization.
• Work in a fast-paced, AI-first development process, using tools like Kiro and Amazon Quick to accelerate design, implementation, and delivery.
• Own operational excellence for your services: monitoring, alarming, on-call participation, and continuous improvement of availability, latency, and cost.
• Write high-quality, well-tested, maintainable code, participate in design and code reviews, and mentor junior engineers.

Skills

Software development

System design

Object oriented design

Education

Bachelor's degree in Computer Science/Engineering/Math

Tools

C#

C++

Java

Perl

Job description

Amazon Web Services, Inc. is seeking a Software Development Engineer II for the AWS Field Experience Enablement Technology team. You will own backend and full-stack work across AI coaching, content enablement and governance, and external customer engagement.

Ship in an AI-first development process on AWS-native infrastructure, apply GenAI patterns, and build a unified seller experience with clean APIs. You will mentor juniors, design scalable services, and ensure reliability, latency, and cost