AI-Driven Sales Ops Lead: UAT & Quoting Analytics

ServiceNow; Florida; Hybrid; USD 95,000 - 125,000; Full time

Job summary

ServiceNow in San Diego is seeking a motivated Sales Operations Manager to support UAT, manage the Global Sales Operations newsletter, and oversee quote-to-order analytics.

The role focuses on backlog prioritization, collaboration with sales, deals desk, finance, and DT, and ensuring smooth quoting processes. A strong background in sales operations and excellent communication are essential.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 3 years of experience in sales operations, preferably in a B2B environment.
• Exceptional writing, editing, and communication skills, with a keen eye for detail.
• Strong organizational skills and attention to detail.
• Strong understanding of Quoting processes and tools.
• Experience with integrating AI into work processes or decision making.

Responsibilities

• Participate in User Acceptance Testing (UAT) release cycles and support prep.
• Review and analyze quote or booking incidents; coordinate resolutions.
• Prioritize quote-to-order backlog with data-driven insights.
• Collaborate with cross-functional teams including sales, deals desk, finance and DT.
• Develop and update sales operations and quoting process documentation.

Skills

AI integration

Sales operations

Communication

Organization

Quoting processes

Data analysis

Education

Bachelor’s degree in Business or Marketing

Tools

Quoting tools

Job description

ServiceNow in San Diego is seeking a motivated Sales Operations Manager to support UAT, manage the Global Sales Operations newsletter, and oversee quote-to-order analytics.

The role focuses on backlog prioritization, collaboration with sales, deals desk, finance, and DT, and ensuring smooth quoting processes. A strong background in sales operations and excellent communication are essential.