AI-Driven Sales Ops & Commissions Manager

Everbridge; Burlington (MA); On-site; USD 119,000 - 158,000; Full time

Benefits offered by this job

Healthcare

Dental

Parental planning

Mental health benefits

401(k) plan

Job summary

Everbridge is seeking a skilled Sales Operations professional to own and enhance the compensation program, territory management, and AI-powered analytics. You will work closely with HR, Finance, and Sales leadership to draft plans, administer Xactly, and roll out incentives while maintaining governance and accuracy.

The role emphasizes building proactive seller insights, improving territory planning, and delivering scalable reporting.

Qualifications

• 5-7+ years of experience in Sales Operations, Revenue Operations, or Sales Compensation.
• Hands-on experience with Xactly.
• Strong Salesforce experience.
• Experience supporting sales compensation programs and quota rollouts.
• Experience with territory management or sales operations processes.
• Strong understanding of sales organizations and seller workflows.

Responsibilities

• Own and continuously improve the operational side of our compensation program, including: draft compensation plans and supporting documentation, adminster plans in Xactly, coordinate rollouts and communications, support commission calculations and governance, manage SPIF administration, support new hire compensation setup, partner with HR/Finance/Sales Leadership.
• Lead Territory Management & Sales Operations activities: territory planning and optimization, rules of engagement, Salesforce hierarchy governance, account ownership, operations processes, onboarding.
• Drive AI Transformation: leverage tools like ChatGPT Enterprise, Claude, Snowflake, Tableau, Xactly, Salesforce to automate processes, improve planning and deliver actionable insights.
• Support Corporate Performance: compensation expense forecasting, rep performance analytics, territory analytics, executive reporting, quarterly business reviews, board reporting, annual/headcount/quota planning and modeling.
• Partner with cross-functional teams to ensure accurate, timely, and scalable compensation and territory practices.

Skills

Xactly

Salesforce

Territory planning

Analytics

Excel

AI/BI tooling

Tools

Snowflake

Tableau

Power BI

Excel

Job description

Everbridge is seeking a skilled Sales Operations professional to own and enhance the compensation program, territory management, and AI-powered analytics. You will work closely with HR, Finance, and Sales leadership to draft plans, administer Xactly, and roll out incentives while maintaining governance and accuracy.

The role emphasizes building proactive seller insights, improving territory planning, and delivering scalable reporting.