Sales Operations Lead: Data-Driven Growth & AI Enablement

Socket.dev

Austin (TX)

On-site

USD 134,000 - 181,000

Full time

7 days ago

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Job summary

Amazon Web Services (AWS) is seeking a Sales Operations Lead to drive data-driven decision-making and operational excellence for the AWS Customer and Partner Success organization in Austin, TX. The role partners with leadership to translate data into actionable insights and shape sales initiatives through strategic analysis and cross-functional collaboration.

You will lead post-launch initiatives, forecasting, and performance analyses to inform business decisions, while leveraging AI/ML tools to

Qualifications

7+ years of Microsoft Excel experience
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Experience presenting to senior leadership

Responsibilities

Drive data-driven decision-making and operational excellence for AWS Customer and Partner Success
Develop, implement, and manage customer and partner support processes, systems, and metrics to increase revenue growth and customer retention
Proactively analyze post-launch performance data and customer dynamics to identify growth opportunities and provide strategic recommendations