AI-Driven Sales Comp Ops Specialist

Brightwheel; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Brightwheel is seeking a Compensation Operations Specialist to own the monthly turnover for sales comp trackers, diagnose data-health alerts, and investigate Salesforce data issues, using AI and SQL to speed up digging. You will work remotely with teams across time zones and maintain self-serve tools like payout calculators and deal-status lookups.

The role emphasizes accurate data, end-to-end problem ownership, and continuous improvement in payout processes and policies.

Qualifications

• 2+ years in a recurring, accuracy-critical operations role: commissions, payroll, or revenue ops.
• Experience using AI tools (Claude, ChatGPT, Gemini, Copilot) as part of daily work.
• Hands-on in large, formula-heavy spreadsheets and debugging models.

Responsibilities

• Handle the comp question queue daily: diagnose missing deals, corrections, headcount and revenue discrepancies; resolve or route with evidence.
• Run monthly turnover for sales comp trackers: build month, refresh rosters, load targets, multipliers, and accelerator thresholds; QA formulas.
• Monitor daily data-health alerts, investigate warnings, verify fixes after refresh.
• Investigate Salesforce data issues that affect comp credit using AI and SQL; file and track tickets; log defect patterns.
• Apply mid-month roster changes per policy and double-check each one.
• Maintain rep self-serve tools (payout calculators, deal-status lookup, chatbot) and flag AI misanswers for fixes.

Skills

2+ years in ops role

AI tools in day-to-day work

SQL

Tools

SQL

Google Sheets

Excel

Job description

Brightwheel is seeking a Compensation Operations Specialist to own the monthly turnover for sales comp trackers, diagnose data-health alerts, and investigate Salesforce data issues, using AI and SQL to speed up digging. You will work remotely with teams across time zones and maintain self-serve tools like payout calculators and deal-status lookups.

The role emphasizes accurate data, end-to-end problem ownership, and continuous improvement in payout processes and policies.