AI-Driven Retail Operations Lead

Catalyze Labs; Los Angeles (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Catalyze Labs is seeking a seasoned operations leader who has run a physical distribution or store network and bridged into software. The role requires genuine credibility with frontline teams and executives, and the ability to translate operational pain into software-enabled solutions.

You will own client relationships at the operator level, define success metrics, and guide a small integrated team to deliver working software inside client environments.

Qualifications

• 12–20 years in physical operations with P&L ownership.
• 3–5 years in supply-chain or retail-technology settings.
• Fluent, not technical: read data models and discuss with engineers.

Responsibilities

• Own the operator-level client relationship, and earn trust on real friction.
• Define the measurable success criteria with the client before build.
• Lead a small cross-functional pod embedded with client teams.
• Drive adoption and ensure the system delivers in real operations.

Job description

Catalyze Labs is seeking a seasoned operations leader who has run a physical distribution or store network and bridged into software. The role requires genuine credibility with frontline teams and executives, and the ability to translate operational pain into software-enabled solutions.

You will own client relationships at the operator level, define success metrics, and guide a small integrated team to deliver working software inside client environments.