AI-Driven Retail Operations Engagement Manager

Oliver Wyman; Boston (MA); On-site; USD 225,000 - 240,000; Full time

Job summary

Oliver Wyman in Boston seeks an Engagement Manager to lead client projects in Retail, AI and performance transformation. You will manage day-to-day client relationships, guide teams, and ensure on-time delivery.

The role requires 4–7 years in strategy consulting, strong problem solving, and a willingness to travel up to 50% internationally. You will develop intellectual capital, contribute to business growth and mentor junior staff.

Qualifications

• 4–7 years of strategy consulting experience at a top firm or equivalent.
• Proven track record leading and managing teams with client impact.
• Strong problem-solving, analytical and communication skills.
• Proficiency with SQL and Python preferred for data-driven work.
• Undergraduate or advanced degree from a top academic program.
• Willingness to travel up to 50% (including international).

Responsibilities

• Provide day-to-day leadership of client projects and manage client relationships.
• Lead and manage complex programs to ensure on-time delivery and impact.
• Guide clients through commercial processes and build trusted advisory relationships.
• Engage in identifying new opportunities and expanding engagements.
• Create and share intellectual capital through thought leadership.
• Develop and mentor junior team members and peers.

Skills

Leadership

Strategic thinking

Analytical thinking

Communication skills

Client management

Travel readiness

Education

Undergraduate or advanced degree from a top academic program

Tools

SQL

Python

Job description

Oliver Wyman in Boston seeks an Engagement Manager to lead client projects in Retail, AI and performance transformation. You will manage day-to-day client relationships, guide teams, and ensure on-time delivery.

The role requires 4–7 years in strategy consulting, strong problem solving, and a willingness to travel up to 50% internationally. You will develop intellectual capital, contribute to business growth and mentor junior staff.