Engagement Manager, Retail Ops & AI - Hybrid

Oliver Wyman; Chicago (IL); Hybrid; USD 225,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401K savings

Hybrid work arrangement

Job summary

Oliver Wyman is seeking an Engagement Manager for its Retail and AI initiatives. You will lead client projects, manage teams, and drive delivery while shaping AI-driven outcomes for major retailers and technology clients.

The role requires strong consulting experience, excellent communication, and a track record in delivering results. You will operate in a global, collaborative environment with substantial travel and client interaction.

Qualifications

• 4-7 years of strategy consulting with a top-tier firm or equivalent.
• Track record of leading and managing teams to deliver results in fast-paced environments.
• Strong analytical and problem-solving abilities with data-driven insights.
• Excellent verbal and written communication skills.
• Willingness to travel 50% of the time, including international travel.

Responsibilities

• Provide day-to-day leadership of client projects and client relationship aspects.
• Lead and manage complex programs to ensure on-time delivery using best practices.
• Guide and influence clients as trusted advisors across engagements.
• Identify new and expanded business opportunities.

Skills

Leadership

Strategic thinking

Communication

Client management

Adaptability

Decision making

Travel willingness

Education

Undergraduate or advanced degree from a top academic program

Tools

SQL

Python

Job description

Oliver Wyman is seeking an Engagement Manager for its Retail and AI initiatives. You will lead client projects, manage teams, and drive delivery while shaping AI-driven outcomes for major retailers and technology clients.

The role requires strong consulting experience, excellent communication, and a track record in delivering results. You will operate in a global, collaborative environment with substantial travel and client interaction.