Engagement Manager — Retail Ops + AI Transformation

Oliver Wyman; New York (NY); Hybrid; USD 225,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

401K savings plan

Employee assistance programs

Job summary

Oliver Wyman is seeking an Engagement Manager for Retail Operations + AI to lead client engagements, build trusted advisor relationships, and drive delivery excellence. The role requires 4–7 years in strategy consulting, strong problem-solving skills, and experience in SQL, Python, ML, and data science.

Travel up to 50% and a top-tier degree are preferred. You will oversee project delivery, guide teams, and identify opportunities for business growth while leveraging AI-driven insights to

Qualifications

• Strong SQL and Python skills with analytic prowess.
• Experience with ML, data science, and AI/genAI capabilities preferred.
• Excellent written and verbal communication; client management a plus.
• Bachelor’s or higher degree from a top program; willingness to travel 50%.

Responsibilities

• Provide day-to-day leadership of client projects and manage client relationships with Partners.
• Lead and manage complex programs to ensure on-time delivery; leverage OW best practices.
• Guide and influence clients across all situations, becoming trusted advisors.

Skills

SQL

Python

Machine learning

Data science

AI/genAI

Education

Undergraduate or advanced degree from a top academic program

Job description

Oliver Wyman is seeking an Engagement Manager for Retail Operations + AI to lead client engagements, build trusted advisor relationships, and drive delivery excellence. The role requires 4–7 years in strategy consulting, strong problem-solving skills, and experience in SQL, Python, ML, and data science.

Travel up to 50% and a top-tier degree are preferred. You will oversee project delivery, guide teams, and identify opportunities for business growth while leveraging AI-driven insights to