AI-Driven Renewals Manager for Enterprise Growth

Eve

United States

On-site

USD 80,000 - 120,000

Full time

7 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive Salary & Equity

401(k) Program with Employer Matching

Health, Dental, Vision and Life

Short/Long Term Disability

Commuter Benefits

Autonomous Work Environment

Workplace Setup Reimbursement

Telecomm Stipend

Flexible Time Off

Quarterly Team Gatherings

In-office Perks

Job summary

Eve is redefining legal technology for plaintiff law firms, building an AI-native renewals function to streamline contract renewals and maximize retention. You will own the renewals operations layer, blend automation with strategic, data-driven conversations, and collaborate with GTM, Finance, and CSM teams to deliver a seamless customer experience.

The role emphasizes structure, customer-facing negotiation, and a willingness to grow into broader ownership as Eve scales its renewals function

Qualifications

Experience in SaaS renewals or CS operations.
Ability to manage renewals with automation and light-touch commercial execution.
Strong communication for internal updates and customer interactions.

Responsibilities

Own the Ops Layer of Renewals: automate renewal processing, maintain forecast hygiene, perform contract audits, target 95%+ on-time renewal close by T-30 for Enterprise accounts.
Partner on the Scaled Renewal Motion with the Scaled CSM to maintain 97%+ Gross Retention through automation and strategic touch.
Support Enterprise Renewal Strategy by drafting Renewal Briefs, researching accounts, and prepping commercial conversations.
Ramp into A2 coverage and lead renewals for complex mid-market escalations by end of Q2.