AI-Driven Process Excellence Consultant

Accenture; Bentonville (AR); On-site; USD 90,000 - 170,000; Full time

Job summary

Accenture in Bentonville, AR seeks a seasoned consultant to drive AI-enabled reinvention in client processes. You will produce trend analyses, design future-state AI-integrated processes, and support delivery of digital and platform solutions across operations.

Eligible candidates bring 3+ years in process excellence, 1+ year with AI analytics tools, and 1+ year AI-enabled design experience. A Bachelor's degree (or equivalent) is required.

Qualifications

• Minimum 3 years of experience in process excellence, process redesign, or management consulting.
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities).
• Minimum 1 year of integrating AI and automating business process design.
• Minimum 1 year of experience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, etc.) OR worked within.

Responsibilities

• Produce trend and forces assessments for your assigned industry or function.
• Design future-state process specifications covering AI integration points, operating model changes, human-machine interaction requirements, and workforce adoption approaches for your domain area.
• Conduct process analysis and support delivery of digital and platform solutions across operations.
• Build analytical frameworks and data-driven assessments using AI-assisted visualization and analysis tools.
• Conduct benchmarking analysis with AI-accelerated industry and peer comparison tools.
• Develop change-impact assessments using AI-assisted organizational analysis tools.
• Apply your industry or function knowledge to review and improve domain-specific reinvention designs and functional playbook content.
• Contribute to the reference library and keep your domain expertise current through continuous learning.
• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person.

Skills

Process excellence

AI analytics tools

AI integration

Consulting experience

Education

Bachelor's Degree or equivalent

Tools

Process mapping tools

AI tools (platform native)

Job description

Accenture in Bentonville, AR seeks a seasoned consultant to drive AI-enabled reinvention in client processes. You will produce trend analyses, design future-state AI-integrated processes, and support delivery of digital and platform solutions across operations.

Eligible candidates bring 3+ years in process excellence, 1+ year with AI analytics tools, and 1+ year AI-enabled design experience. A Bachelor's degree (or equivalent) is required.