AI-Driven Process & Change Lead (Contract)

Harvard Business School Publishing Corporation

Town of Brighton (NY)

On-site

USD 76,000 - 90,000

Full time

8 days ago

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Job summary

Harvard Business Publishing is seeking a Business Process & Change Management Analyst (Contract) to partner with business and technology leaders to redesign processes, embed AI and automation, and drive measurable value across enterprise initiatives.

Reporting to the Director of Process Innovation & IT Project Management, you will lead change activities, plan implementations, manage risks, and champion adoption of new tools while enabling teams across the enterprise.

Qualifications

5+ years in business process improvement, change management, or transformation.
Experience mapping current/future state processes and driving operational improvements.
Proven track record leading cross-functional change with a focus on adoption and outcomes.
Knowledge of project management practices: planning, risk, prioritization, stakeholder alignment.

Responsibilities

Partner with business and technology leaders to redesign and optimize processes, embedding AI, automation, and digital capabilities into day-to-day operations.
Lead and support change management activities including stakeholder engagement, communications, training, adoption planning, and readiness assessments for enterprise initiatives.
Drive execution of transformation programs by developing implementation plans, tracking milestones, managing risks, and coordinating cross-functional stakeholders.
Measure and continuously improve process performance, adoption rates, and business outcomes to ensure sustained value from change initiatives and new technologies.