AI-Driven Process Architect for Transformation

Accenture; City of Albany (NY); On-site; USD 66,000 - 196,000; Full time

Job summary

Accenture seeks a results-oriented professional to join Reinvention Services in Albany, NY. You will analyze industry trends and design AI-enabled, future-state processes to transform client operations.

Collaborating across disciplines, you will deliver data-driven recommendations and apply AX Design principles to specify agent behavior and handoffs. You will leverage AI-assisted analytics, benchmarking tools, and change-impact assessments while contributing to continuous learning and the client

Qualifications

• Minimum 3 years of experience in process excellence, process redesign, or management consulting.
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools.
• Minimum 1 year of integrating AI and automating business process design.
• Minimum 1 year of experience delivering project work in consulting or industry domain.
• Bachelor's Degree or equivalent work experience.

Responsibilities

• Produce trend and forces assessments for assigned industry; include benchmarking analyses.
• Design future-state process specifications for AI integration and operating models.
• Conduct process analysis and support delivery of digital and platform solutions.
• Build analytical frameworks and data-driven assessments using AI visualizations.
• Conduct benchmarking analyses with AI-accelerated tools.
• Develop change-impact assessments using AI tools.
• Apply industry knowledge to review reinvention designs and playbooks.
• Contribute to reference library and pursue continuous learning.
• Apply AX Design principles detailing agent behavior and handoffs.

Skills

Process excellence

Process redesign

Management consulting

AI analytics

Benchmarking tools

AI integration

Client-facing

Education

Bachelor's degree or equivalent

Tools

AI tools

Platform Native AI capabilities

Process mapping tools

Job description

Accenture seeks a results-oriented professional to join Reinvention Services in Albany, NY. You will analyze industry trends and design AI-enabled, future-state processes to transform client operations.

Collaborating across disciplines, you will deliver data-driven recommendations and apply AX Design principles to specify agent behavior and handoffs. You will leverage AI-assisted analytics, benchmarking tools, and change-impact assessments while contributing to continuous learning and the client