AI-First Principal TPM for Global Fulfillment

Amazon Inc.; Bellevue (WA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Principal, Technical Program Manager to architect and lead large-scale cross-functional programs in Fulfilled by Amazon (FBA). The role emphasizes AI-driven execution, end-to-end delivery, and collaboration with senior leaders across geographies.

The TPM will own mechanisms for reviews, risk, and dependencies, coordinating across SVP organizations to accelerate market-ready capabilities while delivering scale across multiple regions and fulfillment centers.

Qualifications

• 7+ years of technical product or program management experience.
• 10+ years of working directly with engineering teams experience.
• 5+ years of software development experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Lead end-to-end program execution for High ASP, Non-sort, and Multi-pack initiatives that expand FBA’s addressable market to $1T
• Define and drive cross-functional program roadmaps spanning engineering, science, operations, and business teams to deliver category-specialized fulfillment solutions
• Build and own program mechanisms (business reviews, escalation paths, dependency tracking) that ensure on-time delivery of complex, multi-team initiatives across segments with maximum growth potential
• Identify and resolve cross-organizational dependencies, remove blockers, and drive alignment across SVP organizations to accelerate speed-to-market for new fulfillment capabilities
• Deploy generative AI and agentic systems to automate program tracking, risk identification, stakeholder communication and decision-making
• Use AI to 10x program velocity: LLM-powered status synthesis, automated dependency mapping, AI-generated risk assessments, and generative AI for mechanism design and documentation
• Drive program execution across WW geographies (US, EU, CA, IN, JP), each with unique regulatory, operational, and market constraints requiring tailored approaches
• Partner directly with senior leaders across multiple SVP organizations
• Coordinate cross-functional execution for growth categories to unlock category-specialized fulfillment at global scale

Skills

Technical program management

Cross-functional collaboration

Software development experience

Job description

Amazon.com Services LLC is seeking a Principal, Technical Program Manager to architect and lead large-scale cross-functional programs in Fulfilled by Amazon (FBA). The role emphasizes AI-driven execution, end-to-end delivery, and collaboration with senior leaders across geographies.

The TPM will own mechanisms for reviews, risk, and dependencies, coordinating across SVP organizations to accelerate market-ready capabilities while delivering scale across multiple regions and fulfillment centers.