AI-Driven Operations Data Analyst

Zurich North America; Illinois; Hybrid; USD 87,000 - 143,000; Full time

Job summary

Zurich North America is seeking an Operations Solutions Analyst to join the Resilience Solutions team. The role focuses on turning data into actionable insights, building transparent dashboards, and enabling faster decisions by ensuring data accuracy and accessibility.

You will partner with business leaders, support automation initiatives, and leverage AI capabilities to streamline vendor contracts and billing processes while improving data quality across core operations.

Qualifications

• Bachelor's degree with 3+ years in data management
• Or high school diploma with 5+ years in data management
• Experience with data interrogation/analysis techniques

Responsibilities

• Establish enterprise-wide accountability for data and link objectives
• Develop dashboards and reporting on vendor performance and billing operations
• Identify data quality gaps and document findings for the Data team
• Identify and implement automation opportunities to improve efficiency
• Use AI capabilities to automate vendor contract and billing processes
• Support vendor governance through data analysis and process documentation
• Consolidate data repositories and monitor key corporate data

Skills

Data analysis

Data management

Education

Bachelor's Degree

High School Diploma

Tools

DTM platforms

CLM solutions

Document automation tools

Workflow automation technologies

Job description

Zurich North America is seeking an Operations Solutions Analyst to join the Resilience Solutions team. The role focuses on turning data into actionable insights, building transparent dashboards, and enabling faster decisions by ensuring data accuracy and accessibility.

You will partner with business leaders, support automation initiatives, and leverage AI capabilities to streamline vendor contracts and billing processes while improving data quality across core operations.