Remote Data-Driven Operations Solutions Analyst

Zurich North America; Schaumburg (IL); Hybrid; USD 87,000 - 143,000; Full time

Job summary

Zurich North America is seeking an Operations Solutions Analyst to join the Resilience Solutions team. The role focuses on turning data into actionable insights, building dashboards, and partnering with stakeholders to improve data quality and operational efficiency.

The position supports vendor governance, billing operations, and automated processes using AI capabilities to streamline contract and payment activities. Hybrid with Schaumburg presence preferred; remote talent considered.

Qualifications

• Minimum 3+ years of experience in Data Management.
• Experience with data interrogation/analysis techniques.
• Preferred: experience with DTM, CLM, and document/workflow automation tools.

Responsibilities

• Establish Enterprise-wide accountability for data and align data needs with business objectives.
• Develop and maintain operational dashboards, metrics and reporting on vendor performance and billing operations.
• Research, audit and document findings for the Data team and partners.
• Identify, prioritize and implement automation to improve efficiency and data quality.
• Leverage AI capabilities to automate vendor contract and billing processes.
• Support vendor governance with data analysis and process standardization.
• Consolidate and map activities across data repositories.
• Conduct quality reviews and monitor key corporate data.

Skills

Data interrogation/analysis techniques

Education

Bachelor's Degree in Data Management

High School Diploma or Equivalent

Tools

Digital Transaction Management platforms

Contract Lifecycle Management solutions

Document automation tools

Workflow automation technologies

Job description

Zurich North America is seeking an Operations Solutions Analyst to join the Resilience Solutions team. The role focuses on turning data into actionable insights, building dashboards, and partnering with stakeholders to improve data quality and operational efficiency.

The position supports vendor governance, billing operations, and automated processes using AI capabilities to streamline contract and payment activities. Hybrid with Schaumburg presence preferred; remote talent considered.