AI-Driven Marketing Ops Transformation Lead

NinjaOne; Oregon; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Unlimited PTO

Growth opportunities

Job summary

NinjaOne in Austin, TX invites a Senior Manager, AI & Transformation to lead AI-driven initiatives within Global Marketing Operations. You will design, deploy, and adopt predictive models, agentic workflows, and intelligent automation across the MOps team, aligning with governance and enablement programs.

You will mentor a small team, drive change management, and partner with Data AI and Technology Strategy to accelerate AI adoption while delivering measurable business impact.

Qualifications

• Degree in Marketing, Information Systems, or equivalent applied experience.
• 6-8+ years in marketing operations, revenue operations, or applied data science with at least 2 years leading predictive modeling or AI/automation initiatives.
• Prior people management experience, or readiness to manage a small team.
• Hands-on fluency with Salesforce.com, a marketing automation platform (Pardot, Marketo, Eloqua, HubSpot, or equivalent); working knowledge of SQL and Python.
• Experience with or working knowledge of intent data platforms (6sense, Bombora, G2) and generative AI tooling in a business context.
• Track record of translating model output into workflows that Sales and Marketing adopt.
• Curiosity and confidence to explore new agentic AI and automation capabilities with responsible AI delivery.
• Comfort in communicating impact to senior stakeholders.

Responsibilities

• Identify, define, and shape the highest priority AI use cases for the Marketing Operations team
• Define the scoring architecture for predictive contact & lead scoring and select the model approach in partnership with the Data & AI team and MOps lead, documenting rationale and validation methodology
• Design & deploy agentic workflows that automate multi-step marketing operations tasks with human-in-the-loop checks
• Evaluate emerging generative AI capabilities and pilot before broader rollout
• Establish AI model governance and data quality measures
• Champion change management, enablement, and adoption of new automated workflows through training and stakeholder engagement
• Establish feedback loops with end users and partners for planning, implementation, and optimization
• Identify and lead process redesign opportunities where AI removes manual steps.

Skills

Marketing operations

Data analysis

Leadership

Python

SQL

Education

Degree in Marketing / Information Systems

Tools

Salesforce

Pardot

Marketo

Eloqua

HubSpot

SQL

Python

Job description

NinjaOne in Austin, TX invites a Senior Manager, AI & Transformation to lead AI-driven initiatives within Global Marketing Operations. You will design, deploy, and adopt predictive models, agentic workflows, and intelligent automation across the MOps team, aligning with governance and enablement programs.

You will mentor a small team, drive change management, and partner with Data AI and Technology Strategy to accelerate AI adoption while delivering measurable business impact.