AI-Driven Leasing & Renewal Specialist — Centralized

Omninet Capital LLC

Dallas (TX)

Sur place

USD 42 000 - 52 000

Plein temps

Il y a 3 jours
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Résumé du poste

Omninet Capital LLC is seeking a Central Leasing Agent to manage the pre-tour leasing experience and renewal workflow for a 2,200-unit portfolio across multiple communities. You will leverage Yardi and EliseAI for follow-up across leads, applicants, and renewals, while personally handling calls and resident relationships to drive leases and renewals.

You will work closely with the EliseAI model for outreach and coordinate with property teams to ensure accurate terms, renewal rates, and occupancy

Qualifications

  • Experience in leasing, sales, or a customer-facing role, preferably in multifamily housing.
  • At least one year of experience as a Leasing Consultant or similar role.
  • Proficiency with Yardi and EliseAI, or comparable property management/CRM platforms.
  • Strong phone presence, written communication, and organizational skills.
  • High sense of urgency, self-motivation, and ability to work independently in a remote or centralized role.
  • Ability to interpret pipeline and performance data and prioritize outreach.
  • Working knowledge of Fair Housing laws and regulations.

Responsabilités

  • Review leads daily across all assigned communities; flag any prospect not contacted within two days.
  • Reach out to prospects by phone, email, and text — supplementing EliseAI-driven outreach — and log detailed, accurate notes in Yardi after every contact.
  • Treat every lead with equal urgency regardless of source or property, and prioritize follow-up with prospects who have scheduled or completed a tour.
  • Monitor EliseAI conversation quality for assigned communities, flag gaps or miscommunications, and loop in property managers or the Director as needed.
  • Own started, partial, and unsigned renewals for assigned communities from first offer through signature.
  • Confirm renewal rates and floor plan availability with property teams before communicating terms to residents.
  • Communicate renewal deadlines clearly and follow up persistently on outstanding renewals, prioritizing accounts closest to lease expiration.
  • Escalate stalled or at-risk renewals to the property manager or Director of Centralization with a clear recommendation.
  • Log every conversation and outcome in Yardi; keep resident and prospect records accurate and current.
  • Track personal and portfolio performance against leasing and renewal targets; flag trends to the Director of Centralization.
  • Document market feedback and prospect objections by site and share insights that could improve conversion.
  • Maintain daily activity levels well above call/contact minimums.

Connaissances

Leasing experience
Leasing consultant experience
Property management software
Phone communication
Written communication
Organizational skills
Fair Housing knowledge
Data interpretation

Outils

Yardi
EliseAI

Description du poste

Omninet Capital LLC is seeking a Central Leasing Agent to manage the pre-tour leasing experience and renewal workflow for a 2,200-unit portfolio across multiple communities. You will leverage Yardi and EliseAI for follow-up across leads, applicants, and renewals, while personally handling calls and resident relationships to drive leases and renewals.

You will work closely with the EliseAI model for outreach and coordinate with property teams to ensure accurate terms, renewal rates, and occupancy

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