AI-Driven IT Operations Lead for Robotics Lab

Mind Robotics; Palo Alto (CA); Sur place; USD 140 000 - 180 000; Plein temps

Résumé du poste

Mind Robotics is seeking its first dedicated IT hire to own end-to-end IT operations across lab hardware, compute environments, and office networks. You will troubleshoot Linux/macOS drivers, enable zero-touch provisioning for new hires, and build AI-powered workflows to automate IT intake, triage, provisioning, and reconciliation.

The role blends hands-on infrastructure with AI-enabled automation, requiring on-site work in active hardware labs and a passion for scalable, lean IT support.

Qualifications

• 6+ years in hands-on IT operations or IT engineering in startup/ robotics environments.
• Experience with AI coding tools and agents to automate IT workflows.
• Strong troubleshooting across macOS, Windows, and Linux (Ubuntu).
• Solid networking: VLANs, DNS/DHCP, VPN, and Wi‑Fi reliability.
• Experience deploying LLM agents or AI-native IT tooling.
• Hands-on identity management (Google Workspace/Okta) and modern MDM (Fleet, Jamf/Intune).
• Willingness to work on-site in a lab/office setting.
• Robotics labs or ML workstation support is a plus.
• Facility scaling through new buildouts or moves is advantageous.

Responsabilités

• Own internal IT and support: primary technical contact for the team.
• Build agentic automations and workflows using AI/LLM tools and APIs.
• Manage identity, access, and endpoints across macOS, Windows, and Linux.
• Support robotics lab and compute infrastructure, ensuring reproducibility.
• Design and maintain office and lab networking, VLANs, and Wi‑Fi.
• Handle hardware procurement, inventory, and lab setup.

Connaissances

IT operations

AI tools

Multi-OS troubleshooting

Networking

LLM workflows

Identity management

MDM management

On-site readiness

Robotics labs support

Facility scaling

Outils

Google Workspace

Okta

Fleet

Jamf

Intune

VPN infrastructure

Description du poste

Mind Robotics is seeking its first dedicated IT hire to own end-to-end IT operations across lab hardware, compute environments, and office networks. You will troubleshoot Linux/macOS drivers, enable zero-touch provisioning for new hires, and build AI-powered workflows to automate IT intake, triage, provisioning, and reconciliation.

The role blends hands-on infrastructure with AI-enabled automation, requiring on-site work in active hardware labs and a passion for scalable, lean IT support.