AI-Driven IT Operations Lead

Typeform; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Typeform is seeking a senior IT operations leader to own and improve IT service delivery. You will act as a escalation point and apply ITIL practices across incident, change, problem, and service management to drive reliability and efficiency.

You will design AI-powered automation, build smarter systems, and take a product-owner mindset, partnering with Security, People, Finance and Engineering to deliver secure, scalable IT services and measurable outcomes.

Aufgaben

• Own and improve IT operations with ITIL-based incident, change, problem, and service management to enhance reliability and efficiency.
• Build smarter systems through AI and automation, automating repetitive tasks and designing AI-powered solutions to improve service delivery.
• Take a product-owner mindset, partnering with Security, People, Finance, and Engineering to deliver secure, scalable IT services and measurable outcomes.

Jobbeschreibung

Typeform is seeking a senior IT operations leader to own and improve IT service delivery. You will act as a escalation point and apply ITIL practices across incident, change, problem, and service management to drive reliability and efficiency.

You will design AI-powered automation, build smarter systems, and take a product-owner mindset, partnering with Security, People, Finance and Engineering to deliver secure, scalable IT services and measurable outcomes.