AI-Driven Inventory Visibility Program Manager

Nordstrom; Seattle (WA); On-site; USD 94,000 - 155,000; Full time

Benefits offered by this job

Medical & Vision

Dental

Retirement plan

Paid time off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom is hiring a Program Manager 2 for Inventory Visibility & Controls within Inventory Operations. You will deliver cross-functional programs to enhance inventory visibility, traceability, and controls—transforming strategy into executable plans with risk management and governance.

The role emphasizes automation-first and AI-enabled capabilities, with collaboration across product, data, and technology partners.

Qualifications

• Bachelor’s degree required; MBA or relevant Master’s degree a plus.
• 3+ years of experience in program management, product management, management consulting, strategy, finance, or operations, with cross-functional teamwork.
• Experience leading cross-functional programs in ambiguous, fast-paced environments.
• Ability to build relationships and partner across multiple functions without direct authority.
• Experience contributing to roadmap development, dependency tracking, and measurable outcomes.
• Comfort partnering with product, engineering, analytics, and business teams to deliver technology-enabled capabilities.
• Strong business acumen, with understanding of operational, financial, and risk considerations.
• Strong written and verbal communication, with ability to tailor narratives for different audiences.
• Highly organized with strong judgment, able to balance competing priorities while delivering.

Responsibilities

• Support the delivery of projects that drive inventory visibility and control across the lifecycle from concept to adoption.
• Develop and maintain program roadmaps with sequenced initiatives and milestones.
• Coordinate across business, product, engineering, data, finance, and operations partners; surface dependencies and track progress.
• Support product and technology partners to strengthen inventory controls and enterprise signals.
• Contribute to program governance including intake, prioritization, risk, and executive status communication.
• Partner with analytics and product teams to ensure AI-enabled capabilities have clear requirements and readiness.
• Identify downstream impacts and change management needs; ensure adoption into daily workflows.
• Navigate ambiguity and escalate trade-offs to balance speed, risk, and enterprise value.

Skills

Cross-functional collaboration

Program management

Stakeholder management

Communication

Relationship building

Education

Bachelor’s degree

MBA or Master’s degree

Job description

Nordstrom is hiring a Program Manager 2 for Inventory Visibility & Controls within Inventory Operations. You will deliver cross-functional programs to enhance inventory visibility, traceability, and controls—transforming strategy into executable plans with risk management and governance.

The role emphasizes automation-first and AI-enabled capabilities, with collaboration across product, data, and technology partners.