AI-Driven Digital Process Analyst

Charter Dura-Bar, Inc.

Mequon (WI)

On-site

USD 85,000 - 115,000

Full time

10 days ago

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Benefits offered by this job

Health, dental, and vision benefits

401(k) with employer matching and proﬁ

Company-paid life insurance

Disability coverage

Paid time off

Job summary

Charter Manufacturing seeks a Digital Process Analyst to accelerate operational excellence across the organization. You will blend business analysis with technology enablement, automation, and AI to deliver measurable improvements and delightful user experiences.

You will partner with leaders across manufacturing, operations, supply chain, and finance to translate business needs into actionable requirements, design future-state processes, and drive enterprise transformation with governance and

Qualifications

Bachelor’s degree in Business, Technology, Information Systems, Engineering, Operations, Supply Chain, Finance, or related field; equivalent experience considered.
3+ years of experience in business analysis, process improvement, technology delivery, digital transformation, automation, or related work.
Ability to partner with stakeholders to analyze moderately complex processes and identify improvements.
Ability to translate desired outcomes into clear process and solution requirements.
Experience with enterprise business systems and the interaction of processes, data, integrations, and user workflows across platforms (ERP/MES/CRM/CMMS/WMS).
Familiarity with practical AI-enabled tools and their use in business processes, decision support, workflow execution, and productivity.

Responsibilities

Partner with assigned functional areas to understand business objectives, processes, systems, performance measures, and improvement opportunities.
Facilitate discovery and analysis to define business problems, outcomes, requirements, risks, dependencies, and success measures.
Analyze current-state processes and design future-state processes using people, systems, data, automation, analytics, and AI-enabled capabilities.
Define business and process requirements for technology-enabled solutions, including workflows, business rules, data and integration needs, controls, exceptions, and testing criteria.
Partner with business and technology teams to evaluate solution alternatives and recommend approaches based on business value, feasibility, user experience, risk, and long-term sustainability.
Identify and assess transformation opportunities and facilitate prioritization based on strategic alignment, expected value, readiness, and implementation effort.
Use operational data and business metrics to develop business cases, establish success measures, and track realized benefits.
Apply AI-enabled tools and automation to improve analysis, documentation, testing preparation, and knowledge capture while validating outputs for accuracy and appropriate use.
Support implementation, testing, adoption, and stabilization by validating solutions, assessing process and role impacts, and helping resolve operational issues.
Work within established architecture, cybersecurity, data, risk, compliance, and change-management policies and frameworks.
Follow Environmental, Quality, and Safety Management System procedures and meet essential job requirements, with or without reasonable accommodation.